Administrative Assistant

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Responsibilities  

  • Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed.  
  • Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients.  
  • Lead, contribute to and manage work streams, resolving any discrepancies as needed.  
  • Assist and lead staff with varying degrees of issue resolution including but not limited to basic to moderate problem solving, researching and clarifying information. 
  • Contribute to assisting field staff by prepping digital data files or data collection cards, gathering maps, answering project and other related questions. 
  • Assist in organizing office personnel tasks in a fashion that will produce the expected results.  
  • Perform data entry when needed.  
  • Acquire, maintain and apply knowledge and understanding of current county rules and appraisal terminology.  
  • Occasional local travel may be required. 
  • Professionally represent Tyler when handling taxpayer questions.
  • Performs other duties of a similar nature, as assigned. 

Qualifications 

  • High school diploma or equivalent.  Basic mathematics/geometry skills. 
  • Solid organizational skills including keen attention to detail with prior experience prioritize multiple work streams and the ability to effectively maintain work streams.   
  • Possess strong written and verbal communication skills with the ability to effectively train and guide office personnel. 
  • Good interpersonal skills when building and maintaining trusting relationships 
  • Ability to effectively address basic to moderate conflicts and problems.  
  • Familiarity with appraisal business and processes is strongly preferred. 
  • At least 2 years office experience required, office coordinating experience preferred. 
  • Good customer service skills with internal and external customers. 
  • Strong PC skills, including advanced knowledge of MS-Word and Excel, or equivalents. 
  • Must be able to provide reliable transportation and maintain a valid driver’s license with personal liability insurance vehicle coverage.

Work with our technology-driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector.

Location

Wilmington, Delaware

Travel

0-5%

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Requisition Number:2022-984

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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