Product Analyst

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The Product Analyst defines work items for the development execution team.  Their primary work assignment is to understand, refine, and communicate the product feature requirements in a manner that can be executed on and validated.  They serve as an additional subject matter for a given product domain within our Incode Public Safety product suite, which encompasses police computer-aided dispatch (CAD), records management (RMS), and mobile solutions. 


  • Primary focus is to assist in managing the Incode Public Safety backlog
  • Perform solution design activities
  • Create detailed functionality breakdowns
  • Write tactical user stories and feature specifications for Developers to code
  • Work with Customers to refine solution specification
  • Day-to-day collaboration with Developers and QA Testers to clarify functional specifications for approved features
  • Assist in Requirement Documentation creation
  • Assist with backlog grooming activities
  • Coordinate with user groups, advisory boards, and Sales organization on product suggestions
  • Become immersed in the end-user experience
  • Facilitate discussion around business and technical impacts of, and dependencies related to, priority decisions
  • Research customer processes, needs, and perceptions
  • Become an expert in CJIS requirements for the Incode PS Products
  • Become an expert in IBR reporting at the federal and state levels


Travel/Home-Based | Lakewood, Colorado | Troy, Michigan | Lubbock, Texas | Plano, Texas | Remote




  • Bachelor’s Degree in CIS, MIS or a related Technical field is preferred
  • Prefer a minimum of 1 year of experience in software or related experience including but not limited to writing user stories and/or documenting client specifications
  • Prior experience in a customer-facing role
  • Knowledgeable on various technology platforms with respect to workflow and usage models (desktop clients, web, tablet)
  • Strong understanding of Agile software development concepts
  • Strong analytical and problem-solving skills
  • Strong time management skills
  • Strong interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally
  • Must be able to travel occasionally if requested

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $41,486 - $99,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2021-1280

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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