Quality Assurance Analyst, Public Safety

Apply Online

As a Quality Assurance Analyst at Tyler Technologies, you will play a vital role in ensuring our public safety solutions work reliably and efficiently at scale, supporting first responders with software used on the front lines of law enforcement, fire rescue, and public safety agencies across the United States.

While focused on the future, you will need to be prepared to grab a pick-and-shovel, engaging in hands on-testing to support our releases while instituting change by example and through advocacy for improvements in practices and tooling.


Manila, Philippines




  • Have a rich background in testing across a variety of current technologies.
  • Contribute to and maintain existing automation tests and frameworks.
  • Know how to advocate successfully for change and not be afraid to have collaborative, hard conversations looking to balance the organization’s long-term interests with short-term needs.
  • Foster a culture of “built-in quality” and promote the adoption of effective test automation within our product teams.
  • Be driven to develop creative and innovative solutions to solve complex testing problems and improve test automation effectiveness.
  • Provide product teams with test automation tools and frameworks that can be leveraged to accelerate the consistent delivery of high-quality software.
  • Guide the product teams in helping determine what needs test coverage and at what level (unit, integration, end to end).
  • Understand the critical importance of defining quality metrics with stakeholders, determining how to collect them, and communicating risk and success based on key indicators.


What you will bring:

  • Strong passion for quality and excellence.
  • Multiple years in a software engineering role with demonstratable knowledge of multiple programming languages.
  • Strong understanding of OO and SOLID programming principles.
  • Ability to think critically, with strong analytical and problem-solving skills.
  • Experience testing web technologies, RESTful APIs, and building a test automation suite.
  • Ability to function well in a high-paced, and at times, stressful environment.
  • Be curious with an ability to think outside the box and learn new things quickly.
  • Team player with excellent communication and collaboration skills. 
Bonus points if you have familiarity with:
  • .NET/C#, JavaScript
  • Cypress and/or Playwright
  • Postman
  • GitHub
  • Performance/load/stress testing
  • Building CI/CD Pipelines
  • Jenkins
  • SQL and/or No-SQL
  • Grey box and white box testing


Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Apply Online

Requisition Number:2022-2026

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events