Solutions Engineer

Apply Online

Who is Tyler Technologies?

We aim to inspire and empower every public servant to address society's pressing issues, by enabling data-driven leadership through connected data and shared insights.

We are looking for a remarkable Solutions Engineer (aka Sales Engineer) to join our team!

Why is this role important?

Governments are adopting cloud technologies at a rapid pace and Tyler Technologies is helping our clients in this journey by putting their data first. When governments decide to engage with Tyler Technologies, you come in to help make their work more efficient, cooperative, and impactful for their communities and stakeholders. You help your Tyler Technologies sales counterparts by digging into client’s technical challenges and presenting innovative solutions to our clients. You work with product marketing and product development teams to keep our development focused on our client’s needs. You own the creation of technical proof of concept work with our clients to demonstrate the value of our platform across all levels of government.

The Socrata platform is a first of its kind ‘data-as-a-service’ platform that enables government to make data driven decisions. We deliver best in class software-as-a-service that provides data shaping and governance, business intelligence and analytics, and ultimately help our clients lead with data.


Responsibilities

  • Work with the sales team to qualify opportunities.
  • Conduct full technical discovery, identify business use cases.
  • Build client demonstrations to address the needs identified through discovery.
  • Architect and present solutions that detail how the Socrata Platform can be used to solve government’s most pressing problems through demonstrations, white-boarding sessions, responses to requests for proposal (RFP) responses.
  • Collaborate with other business units and Tyler divisions to help inform direction of our product development and advocate for compelling use cases found within our client base.
  • Regional travel (25-50%) is expected for conferences as well as for client and partner engagements.


Qualifications

Minimum qualifications

  • 2 to 5 years of experience as a pre-sales engineer/solutions engineer in a Software as-a Service (SaaS) environment or equivalent experience in a customer facing role (including but not limited to working as a member of professional services, implementation, or consulting team).

Preferred qualifications

  • Experience working in a State, Local, Federal or International governmental agency as an employee or contractor.
  • Experience in, and understanding of, line of business systems as it relates to how operations are run within government. Hands on experience managing these systems is also preferred.
  • Know your way around relational databases, SQL, on-premise IT environments.
  • Understanding of cloud computing and general trends within the industry.
  • Familiarity with cloud security as it relates to data and information.
  • Knowledge of a programming language (Python, Java, .NET, etc.).
  • Knowledge of ETL, GIS, and data integration tools also a plus.
  • Familiarity with SaaS, PaaS, and IaaS technologies.
  • Knowledge of AWS services desirable.


About Us  

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 26,000 successful installations across more than 10,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. A financially strong company, Tyler has achieved double-digit revenue growth every quarter since 2012. It was also named to Forbes’ “Best Midsize Employers” list in 2019 and recognized twice on its “Most Innovative Growth Companies” list. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at tylertech.com. To learn more about our Socrata solutions, visit https://www.tylertech.com/solutions/transformative-technology/data-insights.

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals. 

We are committed to making continual progress in everything that we do.  

#INDCORP

Work with our transformative data solutions that help agencies address mission-critical outcomes. Our cloud-based data platform, open data solutions, and performance management solutions help agencies improve performance, transparency, and public engagement.

Location

Remote

Travel

25-50%

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $65,000 - $95,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online


Requisition Number:2021-445
INDCORP

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events