Senior Operations Engineer

Apply Online

Work with technology-driven solutions that cover the full spectrum of the land development life cycle, including mass appraisal services, land and official records management, and property tax assessment and administration. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop and deliver solutions that build thriving communities and fundamentally change how local governments operate in the future.


Dayton Metropolitan Area, Ohio


  • Provide support for internal and external environments used by development, implementation, support and clients.
  • Work with other departments and divisions within Tyler Technologies to guarantee client issues will be resolved in a timely manner that is acceptable to the client and achievable by staff
  • Respond to incoming issues while managing projects of moderate to high-level complexity for strategic clients
  • Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
  • Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis.
  • Take ownership for assessing training and education needs for both staff and clients, and provide the needed training through various methods
  • Engineer and implement applications, middleware and/or operating system changes and maintenance of associated standards and operational procedure documentation.
  • Responsible for the assessment and operational transition of newly built application infrastructure to assure compliance to standards, quality and that only -production-ready- infrastructure is promoted.
  • Partner closely with development organization and other corresponding delivery functions in support of high-quality solution delivery.
  • Recommend and help lead process improvement initiatives to help create efficiencies.
  • Provide technical leadership and oversight in the adherence to IT operation policies, effective engagement and execution of IT service management and delivery processes and continually drive capability improvement.


  • Bachelor’s degree in computer science/ MIS or comparable work experience.
  • Over 8+ years of experience in the IT industry
  • Excellent knowledge of installing, configuring and supporting Oracle and Microsoft SQL RDBMS installations.
  • Experience in installations, configuration, management, administration and maintenance of Windows, Unix, and/or Linux servers.
  • Good working knowledge of TCP/IP, HTTP, SSL, DNS, .NET, LDAP, Active Directory, XML, Web Services, authentication protocols, SSH, SFTP
  • Working knowledge of server hardware and network configurations, including web servers.
  • Well versed in web application security and ability to work with security professionals to insure a secure web application platform
  • Excellent research, analytical and troubleshooting knowledge with the ability to troubleshoot level II escalations, PC configurations and connectivity issues.
  • Excellent interpersonal, communication (verbal and written for both technical and non-technical concepts) including the ability to present technical information effectively to individuals and small groups.
  • Must possess strong leadership and collaboration skills with an ability to train, lead and mentor a team.
  • Demonstrated knowledge and understanding of product architecture and related technologies.
  • Possesses a proven track record of staying current with technology and consulting successfully with clients exhibiting sound judgment and presenting recommendations and new ideas to create efficiencies, improvements and solutions.
  • Demonstrated ability to maintain a positive, professional demeanor.
  • Working familiarity with SSRS Installation

Great Place to Work & Grow Your Career

Tyler is continually recognized as a great workplace locally and nationally. See our recent awards and accolades across Tyler »

Taking Care of You & Your Family

Your family’s health and well-being are important to us. That’s why we invest in our employees by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our employees »

Apply Online

Requisition Number:2020-260

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact immediately and provide us with as much information as possible about the exchange.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events

Take the next step with Tyler