Technical Project Manager, Courts & Justice

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The Technical Project Manager is responsible for planning, scheduling, and executing on system deployments of Tyler software. In addition, working with Sales in responding to, confirming system requirements and proposing SaaS solutions for new opportunities via RFP, RFQ, etc. This position combines project management, administrative, technical and organizational skills to coordinate the analysis, quoting, delivery, installation and deployment of Tyler’s SaaS solutions. The Technical Project Manager maintains close communication and relationships with all other business units within the division and possibly with other Tyler divisions

Responsibilities:

  • Work with the Tyler business units to become familiar with contract requirements, application architecture, performance requirements, support requirements, program modifications, build requirements, schedules, and special considerations.
  • Become familiar with business requirements, support team contacts and other application-specific background information.
  • Understand regulatory, PCI, and other compliance requirements. Work with sales in RFP, RFQ, etc. responses.
  • Conduct planning sessions with Tyler Hosting leadership and analysts to create plans for installs, upgrades and migrations in the hosted environments.
  • Develop and execute project plans to maintain the scope, schedule and all stakeholders’ responsibilities for various and simultaneous projects and initiatives.
  • Monitor and have the ability to report on progress of projects to ensure compliance with the project plan and effectively communicate to stakeholders.
  • Obtain regular feedback from business contacts regarding project status and quality of service and take immediate corrective action as required.
  • Participate in troubleshooting and outage scenarios and provide technical support and feedback to resolve issues.

Qualifications:

  • Bachelor’s degree in computer science, or related field, or comparable work experience.
  • Preferred three to five years’ general IT Administrator experience
  • Preferred PMP certified.
  • Ability to prioritize and complete multiple tasks in a fast paced, technical environment.
  • Demonstrated ability to maintain a positive, professional attitude.
  • Excellent interpersonal and communication skills as well as good listening skills.
  • Strong negotiation, conflict resolution, and persuasion skills.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Plano, Texas | Remote

Travel

10-25%

Colorado Code of Regulations 7 CCR 1103-13 Disclosure

Salary will generally fall between $61,646 - $100,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2021-688
INDCJ
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Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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