Business Development Representative

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Tyler is seeking a Business Development Rep to join our sales enablement team.  In this role, you will identify prospects and leads through telemarketing and use of Tyler's CRM system. This is a great position for you if you have solid phone and persuasion skills and want to break into the world of business-to-business sales.


  • Collaborate with the Data & Insights Sales Team for focused prospecting to assist in uncovering potential opportunities and create a pipeline of qualified opportunities
  • Make cold calls to prospects and provide calling support for marketing campaigns within territories
  • Maintain Microsoft Dynamics CRM with competitor information/contact/statistics
  • Develop understanding of the competitive landscape in the market and Tyler messaging around assigned software product lines
  • Develop general knowledge of Tyler Data & Insights software and the key differentiators against competitors
  • Work with leadership on reporting to provide visibility of Business Development activities
  • Assist with updates to sales Battle Cards, competitor profiles and other competitive intel requests
  • Monitor and report on follow up of qualified leads by Sales reps  
  • Develop effective prospecting skills 
  • Develop knowledge of territory, key competitors, existing Tyler opportunities/ relationships, client satisfaction, and key messaging that will lead to meaningful interactions with potential prospects
  • Partner with sales operations and marketing in updating CRM records to achieve campaign, marketing, analytic and data governance goals


  • Bachelor’s Degree in Marketing or relevant Business or Information Technology field.
  • Professional phone demeanor; prior phone and/or customer service experience strongly desired.
  • Previous sales experience a plus
  • Ability to occasionally travel to trade shows, sales conferences and other sales-related events.
  • Ability to handle multiple projects at once and manage projects through to completion; a focus on deadlines and details.
  • Prior exposure to technology/software sales is helpful.
  • Experience with Microsoft CRM a plus
  • Solid knowledge and proficiency with Microsoft Office products


Support various corporate needs, both internally and externally, across the company. From Marketing to Finance to IT and Human Resources, you can work on Tyler-wide initiatives to support our employees, clients, stakeholders, and the public sector.


Troy, Michigan



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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:10-20-114

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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