Associate Instructional Designer

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The Associate Instructional Designer is an entry-level position into the job family, and is tasked with learning departmental expectations and processes.  The Associate Instructional Designer will assist more experienced staff in creating engaging e-learning content (interactive courses, screencast videos, etc.) for Tyler software products and services. The incumbent will work towards greater independence as experience grows. The Associate Instructional Designer is responsible for learning to create engaging e-learning content that is available to internal staff as well as external clients.
 

Location

Plano, Texas

Responsibilities

  • Assists more experienced Instructional Designers with creating engaging e-learning content.
  • Utilizes ADDIE or other instructional design models to edit curriculum/content as directed by department manager and/or more experienced Instructional Designers.
  • Learns and utilizes adult learning theory (ALT) to produce content.
  • Learns and utilizes various e-learning authoring and video production tools to maximize interaction, engagement, and learning.
  • Researches, and drafts content that can be reimagined for use as online courses, product information, online help, training materials, support content, and other knowledge assets.
  • Works closely with the department manager and other Instructional Designers to plan and schedule projects and ensure consistent and accurate information is presented.
  • Produces content that conforms to established guidelines and Tyler/department best practices.
  • Proofreads and copyedits content for proper use of grammar, punctuation, and styles in accordance with department guidelines.
  • Tests content for accuracy, user engagement, and effectiveness.
  • Performs other job-related duties and responsibilities as may be assigned from time to time.
 

Qualifications

  • BS/BA degree in instructional design, educational technology, or very closely related field. (Work experience may be considered in lieu of specific degree).
  • Closely related experience in a similar field is preferred, but schoolwork may apply.
  • Adobe products experience preferred.
  • Experience with learning management systems (LMS) preferred.
  • Experience or education in information systems, business processes, and/or software development preferred.
  • Excellent interpersonal skills including verbal and written communication skills, teamwork, and customer service skills.

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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2025-6982




Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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