CMS Product Manager

Apply Online

NIC Colorado, a division of Tyler Technologies, is the organization behind eGovernment services in the State of Colorado. We are a talented team of programmers, designers and project managers who are dedicated to improving the lives of Colorado citizens through the web and mobile applications that we build on behalf of our government partner in Colorado. We are passionately leading a new era of digital public service, using technology to bring government to the people of Colorado in meaningful and convenient ways.


NIC Colorado is seeking a Product Manager for its Drupal-based Content Management System (CMS) platform. Our CMS hosts over 450 state and local government websites. The successful candidate will assume the leadership of our current product through continuous research, iterative development and testing cycles, as well as coordinate maintenance and support activities.



Key Responsibilities

  • Develop and maintain the CMS platform product vision
  • Maintain and communicate CMS platform product roadmap.
  • Define CMS platform scope and priorities through established feedback loops, user stories and release planning.
  • Manage CMS platform product development from discovery to delivery using agile methodologies.
  • Prioritize and continuously refine CMS platform product backlog.
  • Plan and coordinate production release activities.
  • Maintain CMS platform product documentation.
  • Provide regular product/project status updates to executive leadership and stakeholders. Use data, customer and competitive insights, and industry standard methodologies to find opportunities to build innovative capabilities and compelling user experiences.
  • Collaborate with Design, Development, IT, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new product ideas and innovations.
  • Define measurable goals and metrics, set priorities, and manage a backlog of features and functionality; work with Development, Design, and QA to meet those requirements.
  • Build business cases, prioritize a roadmap, and figure out the best implementation method and schedule. Make thoughtful trade-offs to balance quality, customer value, and schedule.
  • Identify customer needs and define user personas, user stories, use cases, and product requirements for product features and feature set enhancements.
  • Lead cross-functional projects by providing project leadership and daily management throughout the project from inception to delivery
  • Work with the cross-functional teams to identify, articulate, and mitigate project issues and risks.
  • Proactively manage internal project teams, and when necessary, consultants and/or external vendors.
  • Effectively manage resource allocations, resource scheduling, inter-project and external project dependencies.
  • Implement and execute comprehensive stakeholder management and communication plans.
  • Create and deliver presentations on project goals and plans, including progress reports.
  • Analyze and effectively report on project metrics – e.g., ETC, EV, profitability, project progress, issues and risks.
  • Perform other Project Management related duties as requested to achieve organizational objectives.
  • Contribute to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services.
  • Other responsibilities assigned by manager.



Preferred Qualifications & Personal Attributes:

  • Experience with Agile Product Management methodologies. Certified Scrum Product Owner or Certified Scrum Master preferred.
  • Proven history of successful product and/or project management of high-profile enterprise-level systems.
  • Minimum three (3) years professional experience in relevant industry and/or role.
  • Experience with content management systems. Drupal preferred.
  • Excellent interpersonal, verbal, and written communication skills, including public speaking.
  • Strong analytical and problem-solving skills.
  • Must be detail-oriented, organized and manage time well.
  • Diverse and wide-ranging IT and project management experience.
  • Demonstrable history of implementing project management best practices leveraging multiple methodologies.
  • ITIL ITSM Foundation experience.



  • Bachelor’s degree (or higher) in Engineering, Computer Science, or other related scientific, technical or business discipline.
  • Strong understanding of the full SDLC and SDLC Methodologies (Waterfall, Agile, etc.)
  • Experience using PM Tools to manage project execution (i.e. JIRA, Smartsheet, Salesforce, etc.)
  • Demonstrated effective group facilitation skills.
  • Ability to identify and understand complex problems/issues and develop effective solutions.
  • Ability to work well independently and in a team environment.
  • Ability to handle multiple tasks, prioritize and meet deadlines.
  • Exceptional written and oral communication skills.


Denver, Colorado

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $74,575 - $100,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2022-2119


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events