Electronic Monitoring Call Center Representative - Remote

Apply Online

We are seeking talented and friendly people to fill several positions in our call center. You will be responsible for helping law enforcement customers with our software and GPS ankle bracelets.

This position is based in Modesto, CA, but Remote Working may be available for qualifying applicants.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Modesto, CA

Responsibilities

Handle customer inquiries
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications

Previous experience in customer service, sales, or other related fields
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
High School Degree
Pass a thorough background check. You will be working with criminal justice data.

Optional

Any level of College
Criminal Justice Knowledge
Call Center Experience

Apply Online

Requisition Number:2019086-1

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

spacer module is 50px

Didn’t find what you’re looking for?

Start your search again

spacer module is 25px

Scam Alert

Don't be fooled by criminals making false employment offers, requesting personal and financial information (e.g., physical address, and bank account numbers), or impersonating Tyler management. In our recruiting practice, we do not …

Extend job offers to candidates we have never spoken with on the phone or in-person
Request financial information from candidates
Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, do not provide any personal information and contact info@tylertech.com immediately. Please provide as much information as possible about the exchange.

spacer module is 25px

Day in the Life

At Tyler, employees are valued and encouraged to innovate, while having fun along the way. Join the Tyler family and see why our employees love working here.

Get to know our family

Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a full range of benefits to enhance the well-being of our full-time employees and eligible family members.

Check out our benefits

Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our employees. Be a part of the collaborative, passionate community where you can thrive personally and professionally.

Come work with us