Infrastructure Engineer

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Tyler Technologies is seeking an Infrastructure Engineer to join our Hosting Infrastructure team in our Yarmouth, Maine office. The Infrastructure Engineer is responsible for the all-around health and availability of the Tyler Hosting Environment and will serve as a troubleshooting resource for Compute, Storage and Data Center issues. Mid-level and senior-level candidates are encouraged to apply.

Support various corporate needs, both internally and externally, across the company. From Marketing to Finance to IT and Human Resources, you can work on Tyler-wide initiatives to support our employees, clients, stakeholders, and the public sector.

Location

Yarmouth, ME

Travel

0-5%

Responsibilities

  • Provide operational support for all compute, storage, virtual networking and data center technologies which includes monitoring, capacity management, compliance, and life cycle management.
  • Point of contact for all activities in the Yarmouth Data Center.
  • Level 2 support for infrastructure incidents and point of contact for the National Operations Center (NOC).
  • Participate in an on-call rotation with the rest of the team.
  • Work with 3rd party vendors to troubleshoot and implement technologies.
  • Create and maintain scripts to automate tasks.
  • Create clear documentation on standard procedures and configurations.
  • Lead small projects providing regular status updates and communication.

Qualifications

  • College degree with a focus in computer science or related field, or comparable work experience.
  • Typically requires 3+ years of solid system administration experience.
  • May be required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).
  • Strong skills in virtualization technologies like VMware.
  • Strong scripting and automation skills.
  • Excellent communication and documentation skills.
  • Excellent troubleshooting and analytical skills.
  • Experience with compute hardware platforms like Cisco UCS.
  • Experience with virtual networking like VMware NSX.
  • Familiarity with storage array concepts.
  • Ability to manage ones own work and set priorities.
  • Experience with cloud computing like AWS or Azure a plus.
  • Technology certification with VMware, Cisco and Infinidat a plus.

The successful candidate will be familiar with and adhere to a strict change control policy, with an eye toward never violating PCI, CJIS, SSAE or other standards-based certifications maintained within the Tyler Datacenters.   

 

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Requisition Number:10-20-036-1
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Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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