Infrastructure Engineer

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At Tyler Technologies, our Socrata solutions are designed help government use data more strategically and effectively in the design and delivery of their programs and missions. 

As an Infrastructure Engineer, you will build and manage the infrastructure necessary to host our exacting worldwide clients. 

Our data as a service platform and cloud-based solutions support the world’s most effective open and internal data sharing programs at every level of government. Our clients include the US Federal Government; half of the US states and most major US cities and counties. That list includes states like New York, Texas, Massachusetts and Utah; cities like Seattle, Chicago, Los Angeles and New York City; Federal agencies like the Centers for Disease Control and Prevention (CDC), US Department of Commerce, the US Department of Transportation and the Centers for Medicare & Medicaid Services! Our select few non-governmental clients are ones with influence over government data policy, including the World Bank, the United Nations and the European Commission. 

Why This Job Is Important 

You’ll help the company design, operate, monitor, and grow the platform that hosts our global client base. You will work side-by-side with the rest of the engineering team to ensure our new features and services meet our security and performance guidelines. You will build the infrastructure that makes other engineers even more productive. 

Work with our transformative data solutions that help agencies address mission-critical outcomes. Our cloud-based data platform, open data solutions, and performance management solutions help agencies improve performance, transparency, and public engagement.

Location

Seattle, Washington

Responsibilities

On a Typical Day, You Might ... 

  • Manage DNS and SSL configurations for customer domains 
  • Upgrade our infrastructure 
  • Perform various AWS administration tasks 
  • Contribute patches to open-source tools to better support our mission and operations. 
  • Participate in on-call rotation, which includes all engineering staff. 
  • Partner with security staff to implement advanced security and compliance requirements for our clients. 
  • Diagnose and fix systems and software failures, and build additional automation to prevent the failure scenario from reoccurring. 

Qualifications

  • You are skilled in Linux. 
  • You are an expert in at least one dynamically typed scripting language like Ruby or Python
  • You have demonstrated proficiency with configuration management systems. Experience with Chef is a plus.  
  • You have experience implementing highly availability and secure systems. 
  • Your knowledge about cloud-computing concepts and practices (AWS) is superb. 
  • You have working knowledge of traditional RDBMS and NoSQL database technologies, including PostgreSQL, Cassandra, and/or ElasticSearch. 
  • You are interested in working with engineers to help scale and optimize their services. 
  • You are calm in high-pressure situations and skilled at triaging situations. 

About Us

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 26,000 successful installations across more than 10,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. A financially strong company, Tyler has achieved double-digit revenue growth every quarter since 2012. It was also named to Forbes’ “Best Midsize Employers” list in 2019 and recognized twice on its “Most Innovative Growth Companies” list. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at tylertech.com. To learn more about our Socrata solutions, visit tylertech.com/products/socrata

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals. 

We understand change takes time and that we still have work to do; however, we are committed to making continual progress. 

Taking Care of You & Your Family

Your family’s health and well-being are important to us. That’s why we invest in our employees by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our employees »

Apply Online


Requisition Number:6618005

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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