Project Coordinator

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We are currently seeking a full-time Project Coordinator to complement our growing team in Madison, Wisconsin. Tyler Technologies - Wisconsin, a Madison-based division of Tyler Technologies helps Wisconsin government entities Web-enable their information services. Our electronic government solutions use technology to increase efficiency and reduce costs for governments and their constituents.

Our mission is to knock the socks off our Wisconsin clients as well as the citizens they serve. To do this we need a rock star Project Coordinator to keep the hundreds of moving parts going full steam ahead in perfect unison. People often say that Government should serve its constituents more like businesses serve their customers. We make that ideal a reality by removing technology as a barrier and helping government engage with citizens in a meaningful way online twenty-four hours a day, seven days a week.

We are a premier provider of Internet-based, electronic government services that help government entities use the Internet to reduce costs and provide a higher level of service to businesses and citizens. We contract with governments and design, build, and operate Internet-based portals on their behalf. We build websites, web and mobile applications for government portals allowing businesses and citizens to access information and complete transactions such as applying for permits or renewing licenses online. Our unique business model allows us to reduce our government clients' financial and technology risks and obtain revenue by sharing in the fees generated by electronic services. 

Job duties in a few tidy bullet points:

  • Assists the Director of Project Management with development, implementation, and support of the assigned products: Content Management System (template websites) and AccessGov (form builder) platform
  • Supports and/or leads demos and trainings for internal and external users
  • Provides tier 1 support for administrative users and tier 2 support for end users of the template websites and forms
  • Uses data from support tickets to identify and propose improvements to the products, documentation, and processes
  • Develops subject matter expertise in configuration options for the assigned products
  • Assists the Director of Project Management in development of form prototypes
  • Performs scheduled maintenance updates for websites and forms, as requested by the partner
  • May lead the implementation of template websites and forms requiring the generation of status reports, timelines, administrative user training, and launch
  • Assists the Director of Project Management with product upgrades including regression testing, scheduling, and external customer communications
  • Maintains primary responsibility for continually updating the Webmaster’s website, which is a communication and training portal for administrative website users, to remain relevant
  • May function as the project manager for internal projects, which includes documentation of scope, development of timeline, development of a communication plan, and coordination of multiple divisions for project completion

You will definitely need all this:

  • Must display a positive attitude and patience in dealing with customers with varying technical experience or knowledge
  • Excellent listening skills to accurately assess requests and information provided by partners
  • Self-motivated with the ability to multi-task, prioritize tasks and deliver results to ensure timely follow-up and follow-through
  • Desire and ability to work in a fast-paced, highly flexible and entrepreneurial environment
  • Must possess strong analytical and problem-solving abilities
  • Must display initiative to help identify opportunities for improvements based upon customer feedback
  • Proficient with the Microsoft Office Suite
  • Exposure to a CMS system in a professional environment is strongly preferred
  • Excellent written and verbal communication skills
  • Must be self-motivated and proactive


Why work for us?

  • Your work product will be used by thousands if not millions of people
  • We offer the excitement of a start-up AND the benefits/support of a big company
  • We encourage new ideas and different approaches to your work
  • We provide excellent opportunities for career growth and professional development


Madison, Wisconsin

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

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Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Requisition Number:2023-2631


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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