Sales Operations Analyst

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Our corporate sales team is looking to hire a Sales Operations Analyst! As a Sales Operations/Business Reporting Analyst, you will be responsible for helping the sales team on a day to day basis with a wide range of responsibilities, such as overall sales reporting and data management functions, defining and creating sales dashboards, gathering forecast data, and communicating sales results and metrics to company executives. You will be the go-to person for the sales reps needing help with business analyst and sales-related technology needs.


Seattle, Washington


  • Maintain, enhance and support the use of CRM, Quoting, Document Management and other systems critical to the Sales teams.
  • Provide complex data analysis; organize, sort, and filter data to measure and report on the performance of the Sales organization using dashboards, reports, etc.
  • Track and report on key sales metrics
  • Evaluate sales performance measured against sales goals and quotas; distribute and/or present results to sales management
  • Maintain and distribute executive level dashboards and scorecards; handle ad-hoc and standing management or customer requests
  • Collect and analyze data to distinguish patterns, recognize trends, identify root causes of problems, establish baselines for further analysis, etc.
  • Develop programs, methodologies, and files for analyzing and presenting data
  • Develop and maintain queries using database applications and analytical tools, such as Microsoft Dynamics CRM and CPQ.
  • Provide content for executive presentations and reports
  • Provide first level of support to sales reps and sales managers as it relates to reporting, quoting and sales tracking.
  • Perform data cleanup and bulk load into sales systems


  • Bachelor’s degree in business, finance, computer science or related fields, or comparable work experience.
  • Sales, sales operations, marketing or related experience preferred.
  • Proficiency with CRM systems, preferably Microsoft Dynamics CRM.
  • Proficiency with analytics tools such as Excel Pivot Tables and Power BI.
  • Experience in business process analysis, business requirements gathering, software application setup and configuration, or similar experience
  • Hands-on data analysis, querying and reporting experience.
  • Exceptional written and verbal communication skills, with the proven ability to effectively communicate with and present to all management levels.
  • Excellent quantitative, analytical, and problem-solving skills.
  • Highly organized and motivated with the ability to work on multiple projects and manage projects to completion
  • Comfortable working both independently and as part of a team
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment
  • Knowledge of Microsoft PowerPoint, SharePoint, Excel and Office Products is essential
  • Proven ability to meet deadlines and follow-through on details
  • Knack for developing and maintaining effective relationships with business units and cross-functional teams
  • Experience with data migration and cleansing tools such as SQL, Scribe, SSIS, Jitterbit, Alteryx etc.

Apply Online

Requisition Number:1019151

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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