Senior Project Manager

Apply Online

Work with technology-driven solutions that cover the full spectrum of the land development life cycle, including mass appraisal services, land and official records management, and property tax assessment and administration. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop and deliver solutions that build thriving communities and fundamentally change how local governments operate in the future.

Location

Remote | Lakewood, Colorado

Travel

10-25%

Responsibilities

  • Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party’s responsibilities and mutual commitment to contribute adequate resources to follow the plan.
  • Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.
  • Manage and assume accountability for all aspects of projects related to delivery of client software and services.
  • Conduct planning sessions with the client’s key functional leaders to create a series of documented management plans that specify the project plan and scope.
  • May be responsible for ensuring assigned clients pay invoices in a timely manner and/or assist Tyler collections in obtaining payment for delinquent/past due accounts.
  • Ensure that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.
  • Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.
  • Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.
  • Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking
    incompatibilities and unresponsive third-party vendors or clients.
  • Communicate completion of milestones to clients and secure formal acceptance from them.
  • Upon project completion, conduct meetings with clients to ensure a smooth transition of
    services from implementation to support.
  • Communicate with the implementation staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and departmental issues; seeking assistance as needed with meeting revenue goals.
  • Maintain the project team’s calendar commitments by keeping all project event information
  • May identify add-on sales opportunities and manage contract addendum and purchase orders.
  • Travel to client site as needed.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree, or comparable work experience.
  • Typically a minimum of three years of experience as an implementation professional (or equivalent/like experience). Solid and proven project management experience essential.
  • Work toward obtaining PMP certification and maintain status after certification.
  • Software life cycle and enterprise software knowledge.
  • Excellent planning, organizational skills and ability to follow-through until process are completed.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management.
  • Proficiency using computers and exposure to IT infrastructure components.
  • Strong decision making and problem-solving skills.
  • Strong analytical ability, particularly in a technical environment.
  • Proficient in Microsoft Word, Excel and Project.
  • Demonstrated ability to prioritize and complete multiple tasks in a fast paced, technical environment.
  • Demonstrated ability to maintain a positive, professional attitude.
  • Strong negotiation, conflict resolution, and persuasion skills.
  • Valid driver’s license.
  • Ability to travel (estimated at 10-35% annually).

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $52,040 - $105,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Apply Online


Requisition Number:2021-728

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events