Software Engineering Manager, eSolutions

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Who we are and why you want to work here? 

Are you seeking a job, or a career?  How about a career with a stable, industry leading, debt-free company?  Do you want to make a difference in the lives of people all over the country?  Meet Tyler Technologies.  We are hiring to continue to fuel our ongoing steady growth and set the stage for our future.  We are the nation’s largest dedicated provider of public sector software and we recently were welcomed into the S&P 500 index (NYSE: TYL). 

What is the job? 

Do you have software development experience?  Have you acted as a team lead, either technical or non-technical?  Do you see the value in meeting requirements with software that works and works at scale?  Do you thrive on helping other people through a shared vision that changes the face on an industry?  Perhaps you seek to expand your horizons with a more strategic role guiding analysts and engineers to navigate the inevitable tradeoffs of feature sets, timelines, and budgets? 

Maybe you can help us as we seek to transform the way local government works.  If you feel you have what it takes, start the conversation today so that we can explore the possibilities with you.   

How do we do the job and what are we looking for? 

We are first and foremost a software company.  Our products empower the people who serve the public across the United States.  Our eSolutions business unit is seeking an additional leader to help continue building upon our market leading court case electronic filing solutions to create efficiencies in working with the courts.  

We employ a highly collaborative teamwork approach, and our leaders remain highly involved to make sure we are looking beyond just another project. In this role, you will lead a multi-discipline team to deliver solutions in concert with peer teams in support of a unified product vision.  You will work in a dynamic and challenging environment utilizing an agile development methodology to deliver increased value to the courts, numerous partners that integrate with our systemslegal professionals, and citizens who depend upon the courts to resolve issues every day. 

Something bigger than ourselves 

We are part of something bigger than ourselves at Tyler. We are making government more effective and efficient in how they run their local justice system. What we do saves taxpayers money and provides more access to justice for everyone. 

Location

Remote | Plano, Texas

Travel

0-5%

Responsibilities

 

  • As a leader, you will oversee all aspects of software development. Your team will consist of professionals in analysis, engineering, quality assurance and/or automation engineeringsome of which may be remote. 
  • Your team will interact with peer groups such as architecture, operations, and other product teams. 
  • Each courts market has unique requirements.  Our suite of products is designed to serve the needs of all courts, so our software solutions must allow for flexibility and extensibility. 
  • Our systems handle all types of court cases (Civil, Domestic, Criminal, etc.), so a smart leader will need to learn about the varying business implications of each. 
  • Our core system (Electronic Filing Manager, or EFM) serves as a hub through which hundreds of other systems interact through industry standard (ECF) integrations, so you will need to consider backward compatibility.  
  • Cloud technology is driving a dramatic acceleration of innovation in software solutions.  While you do not necessarily need to know the underlying details of the cloud, an awareness of the trends and new capabilities will help you succeed in your quest to innovate. 
  • Lead project design and effort estimation sessions, challenging your team to discern how to be successful in both the near term and the long term. 
  • Coordinate and contribute to the prioritization of projects within the team. 
  • Work with peers to balance development roadmap projects vs. escalation of operational issues. 
  • Contribute to a strategy of year-over-year improvement to the product and evolution of the underlying platform. 
  • Identify and implement Key Performance Indicators for measuring and improving team effectiveness. 
  • Communicate and drive internal work to meet deliverables. 
  • Coach your team for employee growth and development. 
  • Perform staff evaluations. 
  • Recommend and contributes to process improvement initiatives including but not limited to product enhancements, internal/external education, and processes. 
  • Commit to expanding your technological skills and maintaining advanced knowledge of the eSolutions products. 

Qualifications

 
  • BS/BA degree in related field or equivalent experience; no degree, no problem as long as you know your stuff. 
  • You should value deadlines and regularly complete work on time 
  • You should be a strong problem solver 
  • Excellent interpersonal skills including verbal and written communication, teamwork, and customer service 
  • Adept at requirements gathering and analysis 
  • Ability to negotiate and partner internally and externally 
  • Demonstrate excellent written and oral communication skills, including requirements elicitation and presentation of proposed solutions  
  • Communicate well with technical and non-technical customers  
  • Relevant technical knowledge: Experience with SQL (including queries), XML, SoapUI, or ECF are all valuable 
  • Knowing facets of the courts beyond e-Filing is a bonus. 
  • Associate degree in related field or equivalent experience required; Bachelor’s degree preferred. 
  • A minimum of 2 years of experience in a leadership-oriented software position. 
  • A solid understanding of SDLC principles and methodologies. 
  • Excellent interpersonal skills. 
  • Agile experience required. 
  • Scrum Master certification preferred. 
  • Ability to make sound, effective and timely decisions along with the ability to solve problems involving complex issues. 
  • Strong organizational skills. 
  • Strong analytical ability, particularly in a technical environment. 
  • Excellent written and verbal communication skills. 
  • Ability to travel occasionally. 

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $105,773 - $130,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2022-1142
INDCJ
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Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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