Systems Integrations Engineer, Courts & Justice

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The Systems Integrations Engineer provides technical expertise in support of integration elements of Tyler software products across various systems management technologies, such as virtualization, networking, servers, databases, and system performance. You combine passion for outstanding customer service with a product mindset to ensure that key insights are communicated to our product teams. We are looking for people who have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our internal and external customers.

Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.

Location

Remote | Plano, Texas

Travel

0-5%

Responsibilities

  • Assist our customers in managing complex enterprise systems, and high-quality tools that enable their business.
  • Troubleshoot complex integration issues, including full web stack, SOAP, and REST-API technologies and architectures.
  • Work closely with product managers, product designers, and engineering to lead or contribute to large-scale projects.
  • Act as a portal for technical communication between outside developers and our product teams.
  • Independently frame issues and translates them into actionable insights, with minimal guidance or input from manager.
  • Proactively and independently lead the strategic direction of area of ownership or project.
  • Effectively complete several concurrent complex activities and execute on projects with minimal direction.
  • Provide valuable perspective and support to team members on integration support and initiatives. Define and structure problems with the aim to improve a project and/or process.
  • Effective and proactive communicator across markets and cross-functional divisional teams.
  • Comfortable presenting among a wide variety of audiences in a clear and effective manner.
  • Fosters strong relationships in cross-functional teams and able to persuade outcomes.
  • Work with Development, passing information to and from other teams.
  • Work with Technical Support on issues that require advanced troubleshooting or solutions.

Qualifications

  • Degree in Computer Science, MIS, or related field.
  • Proficient in Windows System Administration and IIS Troubleshooting
  • Knowledge of the SDLC.
  • Experience building integrated solutions in AWS
  • Experience with MS Server, virtualization, data storage, and networking
  • Experience reading XML
  • Experience with the full web stack, SOAP and REST API and technologies.
  • Project management experience communicating with people at all levels (internal and external).
  • Analytical-thinking and problem-solving experience.
  • Experience communicating with cross-functional partners (both technical and non-technical audiences).
  • Adapt to changing product and environments; eliminate team knowledge gaps in legacy, current and future products, and services.
  • Stay current on new technology from an integration perspective as well as internal product advancements.
  #INDTS

State Specific Salary Range Disclosure Requirements for Colorado, Connecticut, and Nevada

Salary will generally fall between $85,204 - $120,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2022-1214

#DICECJ

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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