Civic Interaction & Public Trust Tyler Excellence Award Winners

This category recognizes agencies that have designed a better civic experience with government through technology solutions helping to foster trust and simplify interactions, including enhanced engagement with residents and the business community.

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Enterprise ERP, Enterprise Asset Management

City of Lowell, Massachusetts

Featured Tyler Product: Enterprise ERP, Enterprise Asset Management

Managing facilities, infrastructure, fleets, schools, and parks across the city siloed asset data for the city of Lowell. The city implemented Enterprise Asset Management integrated with Enterprise ERP and Enterprise Service Requests in a unified platform for work orders, asset condition tracking, preventative maintenance, and performance insight. The city:

  • Improved transparency, coordination across departments.
  • Enabled data-driven decisions.
  • Extended asset life, improving taxpayer value.

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected
within a healthy digital infrastructure. Connecting data, processes, and people makes communities
safer, smarter, and more responsive to the needs of residents.

More About Connected Communities