Product Design Lead

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Tyler Technologies helps governments use data more strategically and effectively in the design and delivery of their programs and missions. Our data platform and cloud-based solutions support the world’s most ambitious data programs at every level of government and are a cornerstone of Tyler Technologies’ Connected Communities strategy.

We are looking for a Product Design Lead to join our team!

We are open for this position to be done remotely, or, when we return to our office-life, from our Seattle office. 

What is the design problem that we are solving?

As a Product Design Lead, you’ll make products that help top governments do amazing things:

  • deliver value to citizens through our data platform
  • improve collaboration and the flow of data within the government
  • democratize data in ways that have a profound and positive impact on society

Most of the data and information that governments have is locked in databases, inaccessible to the public, and even hidden from public servants themselves. Our mission is to democratize data, making it accessible and machine readable, while helping those servants turn data into information, and information to life-saving insights.

How does design fit in at Tyler?

Design is an essential role in our product team, determining what problems we solve, why we solve them, and how to solve them with a human-centered approach. We have a growing team that works in partnership with product and engineering management, embedded within a cross-functional team, allowing each designer to focus and ship great work.

You will be a part of our core team doing the full spectrum of the design process: research, prototyping, implementation, and testing for Socrata solutions. You’ll help decide what our products and services will look like and how they will behave. Working alongside many stakeholders (and many strong opinions!), you will play a key role in shaping our strategy and its tactical implementation. In return, you’ll learn a ton about the unique challenges we have exclusively serving the public sector and work with an incredibly talented team of engineers, designers, and product managers.

Work with our transformative data solutions that help agencies address mission-critical outcomes. Our cloud-based data platform, open data solutions, and performance management solutions help agencies improve performance, transparency, and public engagement.

Location

Remote | Seattle, Washington

Travel

0-5%

Responsibilities

  • Work on a product development team focused on a major user-facing area of our platform.
  • Work quickly and effectively, ship new features, bug fixes, and small improvements bi-weekly.
  • Mentor designers to improve overall product and UX process across agile teams
  • Improve collaboration with engineering and unify our design system with component standards and interaction patterns
  • Identify high impact features that achieve user and business goals and be able to clearly articulate rationale for your decisions.
  • Collaborate with engineers and product managers to define features and functionality; pair-design with other designers and meet as a team for iterative feedback.
  • Design interactions for new features, apply existing or create new design patterns across our platforms.
  • Talk directly to the people using our platform to figure out what to build, or to evaluate prototypes.

Qualifications

  • Experience building clear, effective interactions to accomplish product and business goals. Ideally, you have at least 7 years of this type of experience.
  • Shipped new software products or major user facing product features. This is important! We’re are looking for you to jump into some significant projects
  • Ability to think about a large, complex, products and clearly justify features and changes to leadership teams and your cross-functional teams.
  • An internalized, well-articulated design process emphasizing research
  • Mature visual design skill, especially in the construction of information and visual hierarchies, attention to detail with typography, color, grids, and guides
  • Rich understanding of common front-end development (HTML, CSS, Javascript, React, Angular).
  • Experience using analytics or product instrumentation, and user research to inform design
  • High tolerance and/or interest in working with data and information visualization (we love data nerds!)
Extra-Credit for...
  • Interest or experience in designing visualizations and/or working with data 
  • Passion for design’s role in social innovation
  • Experience or interest in empowering governments or open data initiatives
  • Experience with databases, data science, SQL, python, or sciKit-Learn  
About Us

Tyler Technologies (NYSE: TYL) provides integrated software and technology services to the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions are transforming how clients gain actionable insights that solve problems in their communities. Tyler has more than 26,000 successful installations across more than 10,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. A financially strong company, Tyler has achieved double-digit revenue growth every quarter since 2012. It was also named to Forbes’ “Best Midsize Employers” list in 2019 and recognized twice on its “Most Innovative Growth Companies” list. More information about Tyler Technologies, headquartered in Plano, Texas, can be found at tylertech.com. To learn more about our Socrata solutions, visit tylertech.com/products/socrata.

Additionally, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies different backgrounds and experiences is necessary for us to be the best we can be. Within the company, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We are committed to making continual progress in everything that we do.

#INDCORP

Colorado Code of Regulations 7 CCR 1103-13 Disclosure

Salary will generally fall between $120,000 - $150,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people »

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online


Requisition Number:2021-266
INDCORP

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

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Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

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Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

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