Internal Communications Manager

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We are seeking an Internal Communications Manager to serve as a strategic communications liaison between Tyler’s operating divisions and the corporate communications team. As the central “hub” of communications activity within the division, this role ensures a cohesive, aligned, and consistent approach to messaging across Tyler. The Internal Communications Manager partners with division leaders and other key stakeholders to develop, coordinate, and execute communication strategies that reinforce Tyler’s brand, values, and voice while supporting division-specific goals.

This role is central to building a unified communication experience across Tyler. As a visible and influential figure within the divisions, the Internal Communications Manager ensures consistency and clarity in communications that impact culture and employee engagement. The role balances strategic thinking with execution and must successfully navigate complex stakeholder relationships and multiple concurrent initiatives. 
 

Responsibilities 

  • Act as the primary communications liaison between Tyler’s divisions and Corporate Communications, facilitating two-way communication and messaging alignment.
  • Lead the development and implementation of division-specific communication strategies that support business objectives. 
  • Translate complex business strategies and initiatives into clear, compelling communications. 
  • Serve as a strategic advisor to division leaders and subject matter experts on communications best practices, employee engagement, and change management. 
  • Plan and execute companywide messaging cascades, internal campaigns, and major organizational announcements. 
  • Develop and manage a communications calendar for the division and ensure timely execution of messaging priorities. 
  • Produce high-quality content, including emails, intranet posts, leader talking points, presentations, video scripts, and other assets. 
  • Serve as a quality control resource for division communications to ensure clarity, consistency, and alignment with corporate standards. 
  • Monitor and evaluate communication effectiveness using defined metrics and KPIs; provide insights and recommendations for improvement. 
  • Support the intranet and employee engagement platforms by contributing relevant division content and collaborating on enhancements. 
  • Coordinate with HR, IT, Marketing, Legal, and other corporate functions to support enterprise-wide initiatives through the division lens.
 

Qualifications 

  • 7+ years of corporate communications experience
  • Bachelor’s degree in communications, marketing, journalism, or a related field of study
  • Proven experience as a communications strategist or business partner working across functional teams or business units
  • Strong writing, editing, and messaging development skills with a demonstrated ability to distill complex concepts
  • Exceptional project management and organizational skills with the ability to manage multiple priorities
  • Familiarity with change management communication practices and employee engagement strategies
  • Confident presence when advising senior leaders; able to support them in message delivery
  • Proficiency with Microsoft Office and experience with intranet platforms and employee engagement tools
  • Understanding of AP style and brand/style guideline enforcement
  • A proactive, collaborative, and solutions-oriented mindset
  • Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Location

Plano, Texas

Travel

0-5%

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2025-7558


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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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