Behind the Scenes: IT Support in Spokane

Using a large software system requires coordination. Listen to IT Director Shawna Ernst with the Spokane County Consortium as she discusses how Tyler Technologies provides support to New World public safety software users. In this video, Ernst discusses how New World support is highly accessible and able to get any issue resolved quickly, so that her team is better able to keep the software system running smoothly for all of the agencies it supports.

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