20 Innovations From 2020

When the history books are written, 2020 will stand out as the year when agencies were challenged like few times before. Since January 2020, each level of government has experienced an unprecedented host of issues. Whether it was the COVID-19 pandemic, economic pain, or social unrest, agencies faced turmoil month after month.

But 2020 also proved to be a turning point. While difficult, recent months have shown agencies nationwide they can dream big and succeed. Necessity is the mother of invention, and today’s obstacles are leading governments to imagine a better future. Taking advantage of this unusual era, agencies are innovating creative solutions to old problems.

Tyler Technologies partnered with GovLoop to produce the 2020 year-end innovations guide: Reinventing Government.

This guide explores the top 20 innovations that emerged from federal, state and local government that transform agencies' people, processes, and technology.