White paper: The Benefits of PSAP Consolidation in the US

Public safety radio systems and dispatch centers, also referred to as public safety answering points (PSAPs), were historically built and operated by single agencies for their own users.

However, with newer technology entering the market, these systems often suffered from incompatibility with one another, leading to the use of numerous disparate applications and systems within a PSAP.

In this paper, we explore how to keep up with technological changes and increased costs of specialized equipment and procedures, and how advanced technologies have made it more feasible and beneficial than ever before to consolidate.

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