Modernizing Public Safety Processes

The Spokane Public Safety Consortium was using a DOS-based public safety software solution incapable of meeting the technological needs of today. That’s why they decided to use New World public safety solutions from Tyler.

Using New World, this consortium has modernized their processes through the reduction of disparate applications and adding robust mapping and routing capabilities. They’ve also streamlined their workflow and reporting processes.

Listen as IT System Coordinator Shawna Ernst discusses how the agency uses New World public safety solutions today.

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