Deliver Fast and Fair Online Dispute Resolution

Modria® is purpose-built for online dispute resolution (ODR), leading parties step-by-step through an online process to resolve disputes as quickly as possible. Get out-of-the-box resolution flows and automatically resolve the most common — and historically time-consuming — disputes (e.g., debt, landlord/tenant, small claims, and even child custody and other complex case types).

  • Built-in, persistent chat available for the life of the dispute; no more restarting conversations
  • Document and email templates easily customizable
  • Pre-built resolution flows make for effortless court set up
  • Support for mediation and evaluation so you can have neutral parties facilitate or decide an issue
  • Out-of-the-box resolution flows for the most common and time-consuming disputes — debt, landlord/tenant, small claims, divorce, custody, etc.
  • Real-time dashboards, pre-configured reports, and data export options help you stay on top of your caseload

Help People Resolve Disputes

Get all the functionality, workflows, and communications tools necessary to build any kind of resolution, from simple debt disputes to complex family and custody cases.

  • Diagnose the issue by gathering relevant information
  • Enable an online negotiation between the parties
  • Provide access to mediation if needed
  • Refer the case for an evaluation

Modria - An Introduction

For an idea of how Modria can expand access to justice, watch this short video.

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Modria Transforms Courts

Tyler offers an easier, faster, and less expensive way to solve minor disputes with our online dispute resolution solution. Modria leads parties step-by-step through an online process to resolve debt, landlord/tenant, and small claims cases as quickly as possible. Learn more about online dispute resolution and how it can work for your court in our tylerTALK video series.

 

MODRIA-Colin-Rule

 

Colin Rule, Industry Expert

Modria’s founders, Colin Rule and Chittu Nagarajan, created the online dispute resolution (ODR) systems at eBay and PayPal, which processed millions of disputes – 90% through automation – without human intervention. They realized the need for online dispute resolution was bigger than just the online retail marketplace.

Many courts struggle with the volume of cases being filed, while the public not only expects but also demands faster outcomes to all manner of disputes. By bringing their ODR expertise to the public sector, Rule and Nagarajan realized Modria could expand access to justice to millions while helping courts improve operational efficiency.

Colin Rule has worked in the dispute resolution field for more than two decades as a mediator, trainer, and consultant. From 2003 to 2011, he served as the first director of Online Dispute Resolution for eBay and PayPal. Before eBay, he co-founded and ran Online Resolution, one of the first online dispute resolution (ODR) providers.


Tyler Knows ODR

Creating safer communities and a more just society. 

From dispatch to disposition, Tyler Alliance connects data and processes between public safety and criminal justice departments, agencies, and jurisdictions. By breaking through the silos, Tyler Alliance is improving safety, responsiveness, and efficiency and administration of justice.

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