Improving Outcomes Utilizing Tech
May 11, 2020 by
Health emergencies are almost always unpredictable and telecommunicators are responsible for sending what could be life-saving responses to millions of individuals every year. To do this effectively, it’s important to gather critical information from every caller.
With the help of tools that offer scripted prompts for efficient information gathering and improved location data, telecommunicators can send faster, data-driven responses.
These tools help emergency personnel to:
- Collect the proper information from the caller as quickly as possible
- Pinpoint caller's location and send emergency response quickly
- Provide a date, time, and location stamp for all information entered
- Provide any critical information to first responders to improve situational awareness