Dispatchers Keep Answering Calls During Hurricane

During a massive hurricane, an agency stayed connected, providing service, even during its own crisis.

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Navigating Winter Storms With Tech

Learn how Calvert County utilized technology to provide service during a winter storm.

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Maine's Reservation Solution Gets Mainers Outdoors

Learn how Maine’s campground reservation solution helps residents get outdoors.

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Inspection Process Streamlined With Tech

Explore how Clinton Township Fire does more with less in the fire inspection world.

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Agency Streamlines Mandated Data Collection

An agency streamlined its processes to meet state mandates ahead of schedule.

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Accomplish More Using Agency Intelligence

Discover how the Kendall County Sheriff's Office is increasing trust and transparency.

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Harnessing the Power of Data

Learn how data is providing insights for state and local governments. 

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Build Government Trust With Data

Avoid transparency for transparency’s sake. Data leaders discuss policies to increase trust in government.

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Choctaw Nation Expands Judicial Service

A tribal nation provides an expanded justice blueprint.

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Connect 2022 Crossed the Finish Line

After three days of amazing experiences, the checkered flag came down in Indianapolis for Connect 2022.

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Connect 2022: Learning Leads the Way

Live interactions fueled the learning as Connect approached its final day.

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Revving up Connect 2022: Forward Together

Tyler waved the starting flag in Indianapolis as Connect 2022 opened in person with energy, optimism, and togetherness.

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Future-Ready Service Delivery

Virtual solutions can improve operations and serve all stakeholders.

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What to Expect When Implementing Transparency in Agencies

Learn how to manage the public reaction and conversation when implementing transparency.

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Detroit PD Improves Image With Community

A Detroit agency implemented Agency Intelligence to improve transparency and mitigate risk.

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Sharing of Cyber-Related Incidents to Become Mandated

Learn how the recently passed CIRCA Act of 2022 will require state and local governments to report on cyber incidents.

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How the Cloud Can Transform Courts

Learn five ways the cloud can help courts improve.

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From Docket to Payment: New Virtual Justice

Advanced virtual solutions improve court operations and meet the growing technological needs of communities.

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Springfield, Oregon: Ahead of the Virtual Curve

When most government buildings closed, Springfield stayed ahead of the curve and held hearings at the click of a button.

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Not Your Mother’s Traffic Court

The story your mother tells about her latest traffic ticket now features a modern virtual process.

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Three Steps to Modernize Your Justice System

The game plan for court modernization includes three steps that focus on planning, technology, and people.

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Three States That Simplified Filing

Learn how states modernized tax season with convenient, secure online filing solutions.

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Virtual Courts: Crisis to Convenience

Are virtual courts here to stay? Find out from Tyler's experts.

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Text Me: A New Way to Engage Defendants

How text notifications resulted in a 22% reduction of open court cases.

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Tyler Technologies Launches Packaged Cybersecurity Suite

Tyler launches packaged cybersecurity solution services suite to align with client cybersecurity and operational goals.

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The Future of Justice & Cybersecurity

Two security incidents led one county to the cloud.

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Q&A: State of the Union & Opioid Crisis

Read the Q&A with Prescription Monitoring Product Strategy Director Christie Frick.

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Four Key Metrics for Courts

Courts can move from just collecting data to using the insight it provides.

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If Your Jury System Could Talk

Can jurors talk to your jury management system? Here’s why that can be powerful.

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FBI Prepares for Russian Cyberattacks

The FBI warns of an increase in probable cyberattack backlash against the U.S.

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Getting Started With Medicaid Reporting

Learn how to organize and submit Medicaid data to support your students’ needs.

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Court Language That People Understand

Plain language is necessary to help self-represented litigants navigate court complexities.

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How are cities using the cloud?

Find out how city IT leaders are approaching the cloud for future stability.

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Online Mediation Offers What Courts Can’t

How one county expanded access to justice to help its residents avoid lengthy delays. 

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Is your city ready for the cloud?

Use this checklist from NLC to ensure a successful move to the cloud.

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The Value of Security Awareness Training

Learn what it is and why it’s crucial that your organization practice it.

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Federal Agency Aided by Key Partnership

Partnerships matter. Find out how one helped a federal agency.

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Tips to Grow Your Substitute Pool

Best practices for K-12 leaders to find, engage, and retain subs.

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How to Modernize Data Systems, Processes

How can leaders maximize investments in data to achieve policy goals?

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Celebrate Open Data Day 2022

Discover inspiring success stories from open data champions.

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2 Key Future Law Enforcement Themes

Find out what the future holds for effective public safety.

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The Infrastructure Bill on Cybersecurity

Learn more about federal aid for cybersecurity in the public sector.

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Same Tyler Products, New Names

Tyler's products are getting new, simplified names.

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Why does self-service help us all?

Self-service capabilities make life easier for governments and those they serve.

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2021/22 Cyberattack Trends & Projections

2021 Cyberattacks, where we’ve been and where we are headed in 2022.

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How to Build a Connected Community

Connected Communities are strong communities; learn how to build yours.

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How CO Elevated Community Support

NIC Colorado prioritized community support in pandemic-era website redesign.

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Is the cloud-first future here?

Governments should refocus on making operations smarter and more sustainable.

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Best Justice Stories of 2021

Read our top stories of 2021 from Courts & Justice and Public Safety.

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‘Tis the Season of Cybersecurity

Tyler's corporate security team shares why the holiday season is considered a "prime opportunity" for cyberattacks and how you should prepare.

 

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Best Enterprise Stories of 2021

Get top stories about keeping governments, schools, and communities running strong.

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Best of Transformative Tech

Get the top stories on how governments are modernizing and becoming more secure.

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How Virginia Made Service Access Easy

NIC Virginia reimagines essential service website for easier access.

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2021 Review: Data as a Strategic Asset

See how cities, counties, and states put data to work on important issues.

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Best of Hot Topics 2021

Check out the year's top stories on equity, engagement, ARPA funds, and more.

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QR Code Security Concerns

Learn about the newly popular QR codes and the security impacts they can have.

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Congrats 2021 Digital Cities

Learn more about Digital Cities Survey winners who are Tyler clients.

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Data-Driven City Improves Performance

Data helps deliver better, faster, and smarter services.

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Best of the Tyler Tech Podcast 2021

Don't miss these top stories about government difference-makers in 2021.

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Meeting Public Demands for Transparency

Explore the best course of action to improve transparency for your agency.

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Inside ELGL’s Digital Government Series

Get top tips from six local leaders from the ELGL webinar series.

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Digital Evidence Boards Help Solve Cases

Digital analysis can help connect people, places, and crimes in seconds.

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Data, Equity, and Policing

Data can help create a new vision of justice and public safety.

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NIC Honored in 2021 W³ Awards

NIC received 22 awards for excellence in digital government content.

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Cybersecurity: Evolving and Learning

A recap of the biggest lesson learned at the 2021 CyberCrime Symposium.

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Reducing Recidivism With LEAD Program

Cheyenne PD is reducing recidivism with law enforcement-assisted diversion.

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The Future of Resilience: Cybersecurity

Learn two key takeaways from our recent CyberCrime Symposium.

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How Records Help Select LEAD Candidates

LERMS helps LEAD program managers select candidates more quickly.

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3 Ways GIS Helped Horry County, SC

GIS data elevates user experience and improves planning processes.

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Using CAD Alerts to Decrease Recidivism

Learn how LEAD participants benefit from CAD alerts.

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7 Payment Automation Myths

Payment automation is on the rise so are the myths surrounding it.

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Genealogy Clues Found in Land Records

How self-service helps facilitate secure access to historical county records.

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Exclusive Q&A With AWS and Tyler Tech

Find out how cloud-enabled solutions help Tyler's clients.

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Enhancing Engagement in Development

Driving virtual community development is key to community success.

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Modern Policing, Safer Communities

Using modern policing tactics and integrated data, agency arrests armed suspect.

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How Insights Fuel Confidence, Recovery

A new online dashboard strengthens public trust and provides key insight.

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Why More is Possible in the Cloud

Cloud-based solutions are the best bet for future stability and success.

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Cyberattacks 101: Spear & Whale Phishing

Learn about targeted spear and whale phishing and how to avoid these.

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What’s the opportunity in the cloud?

The public sector's future is in the cloud: find out why.

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Overcoming Hurdles for Fair Taxation

Ingenuity helped a tax commissioner handle a last-minute tax change.

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Cyberattack Response and Recovery

Plan the best incident response to get back to business as usual quickly.

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ODR Use in Justice of the Peace Court

ODR is a successful way to empower litigants without adding court staff.

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Zero Trust Architecture Keeps Us Safe

Learn what zero trust architecture is and how you can use it to stay secure.

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New Defenses for Cybersecurity

What two actions represent a new approach to cybersecurity?

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Scaling the Use of Real-Time Open Data

Learn how states and counties use federated data to gain real-time insights.

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Managed Threat Detection in Schools

Districts can track network activity 24/7 without adding staff.

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How Wisconsin Provides Better Service

Wisconsin leverages packaged business capabilities for service success.

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How One County Modernized in the Cloud

This TEA winner transformed operations with new cloud solutions.

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IAAO 2021: A Brief Recap

Missed IAAO? Get the highlights here.

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Online Assessment Appeals Manage Surge

Learn how one appraisal district handled a 25% jump in appeals.

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3 Ways to Empower Your Operations

Financial officers can connect government purpose with outcomes.

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CT Open Data Fuels Pandemic Decisions

Open data empowers CT residents with essential COVID-19 information.

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Fixing Land Development Pain Points

Strategic land use means aggregating the right data for smart analysis.

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5 Building Blocks of Government Agility

What considerations comprise the building blocks for government agility?

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Share Regional Data Work With Peers

Cities of New Orleans and Memphis collaborate in Community of Practice webinar.

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Award-Winning Paperless Invoicing

Digital workflow management improves payment processes across departments.

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Regulatory Agencies & Online Complaints

Regulators can anticipate and work to prevent issues with online complaints.

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Enhancing School District Cybersecurity

A layered security approach can make district data safer.

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Is multi-factor authentication enough?

Learn how to combat multi-factor authentication attacks and keep your data safe.

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Paperless Municipal Courts

Electronic case management and online portals help courts go paperless.

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Leverage Events for Modern Tech Adoption

Leverage events for proactive service models.

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Incident-Based Crime Reporting Explained

Public safety experts cover the new reporting standard's impact on governments.

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Courts of the Future are Here

These two courts created new, online processes for all stakeholders.

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An Introduction to iPaaS

Learn how iPaaS can support K-12 transportation departments.

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Driving Digital Inclusion

It's time to make digital inclusion a part of any public sector tech strategy.

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COVID-19 and Medicaid Fraud

Program integrity units have new Medicaid fraud types to fight due to COVID-19.

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Winning Asset Management Integration

New enterprise asset management improves financial oversight.

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Innovations in School Surveys

These TEA winners used innovative surveys to creatively communicate.

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ARPA Supports Security Modernization

Strengthen your program, build cyber resilience via this strategic opportunity.

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Cybersecurity Executive Order Key Points

A new executive order re-writes how government approaches security.

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3 PBC Approaches

Learn how packaged business capabilities let agencies modernize quickly.

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Fast Solutions, Better Outcomes

Discover how Allen County is resolving issues quicker with 24/7 Tyler support.

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K-12 Transportation Scalable Successes

These winning uses of transportation tech hold great promise for the future.

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3 Keys to Vocational Rehabilitation

What is Vocational Rehabilitation, and what tools do VR counselors need?

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CIOs Can Drive Digital Transformation

CIOs are uniquely positioned to drive success through human-centered design.

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K9 Tyler Sniffs Out Large Drug Bust

Police K9 with the Cheyenne PD helps her handler sniff out a large drug bust.

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New Ways to Manage Outdoor Recreation

Manage outdoor recreation pressures that are growing along with the crowds.

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Award-Winning Jury Communications

TEA winners used creative jury communications to stay connected and safe.

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Preparing With Interactive Training

Learn more about the benefits of Tyler University.

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eRecording and a Strong Partner Network

Partners make eRecording for county offices seamless for residents and staff.

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Cyberattacks 101: SEO Poisoning

Most organizations use SEO; learn how cybercriminals use it, too.

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First Responders Persevere Amid Pandemic

Discover how Lehigh County used its tech to improve its Covid-19 response.

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Using Tech to Handle a Hurricane

Learn how Lehigh County handled double their call volume during a hurricane.

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5 Benefits of Centralized Scheduling

Learn five ways centralized scheduling helps governments and those they serve.

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Tracking COVID-Related Expenses in Tulsa

Innovative project tracking and reporting helped secure federal reimbursements.

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Expert Interview: The Cloud

Learn what cloud technology means for the future of public safety.

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The Evolution of Tyler Virtual Court

See how we're continually evolving the Virtual Court for courts and citizens.

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4 Ways Data Can Advance Your ARPA Grant

Get the four ways data can help advance every government’s ARPA programs.

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Is Your Agency Ready For the Cloud?

Learn more about the myriad of benefits of moving to the cloud.

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Open Data Helps Target COVID Relief

Allocate and measure recovery funds’ impact using accurate, accessible data.

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Business Email Compromise: What to Know

Get tips to avoid this potentially financially devastating cyberattack.

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Connecticut’s Award-Winning Data Use

Connecticut’s Open Data Portal guided decision-makers through COVID-19.

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In Mississippi, Residents Skip the Line

Online appointment scheduling can help departments transform customer service.

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Maintaining High Service During Growth

Temecula, CA, embraces challenges and opportunities from rapid growth.

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San Francisco’s Central COVID Response

A new COVID-19 data and metrics hub facilitated easy internal data-sharing.

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Cyberattacks 101: Scareware as Malware

Learn what the average scareware attack looks like and how you can avoid it.

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Flexible, Online Public Safety Training

Ascension Parish Sheriff's Office demonstrates the importance of eLearning.

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Training Boosts Positive Outcomes

Agency in Virginia speaks about their experience with eLearning.

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Protecting Your Email from the Elements

How should you protect sensitive information in emails?

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Tech Language for Regulators: Portals

What’s a regulatory access portal, and how does it help regulators and licensees?

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Key Opportunities in Post-Pandemic Tech

How can ARPA funds enable future stability and success?

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Marriage License Applications Go Online

Is a virtual marriage application process possible?

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Use a Risk-Based Cybersecurity Approach

Learn the elements of a holistic cybersecurity strategy.

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Driving Digital Community Development

Get expert insights from Marco Island, Florida, and Los Angeles County, California.

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ARPA Supports Necessary Tech for Schools

Learn how ARPA has supported tech investments helping schools during COVID-19.

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Elevate HR Value With Employee Access

Learn the importance of providing employees, managers, and applicants with access.

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4 Federal Data Sources for Recovery

Access to federal open data APIs facilitates smarter recovery strategies.

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Blockchain and County Recording

How can blockchain impact recording processes?

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How Tech Can Solve Appraisal Challenges

What alternative appraisal options will remain post COVID-19?

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Benefits of SaaS for the Public Sector

Learn how SaaS delivers security, innovation, and fairness to government.

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Transforming Community Development

Community development is an area of opportunity for online citizen engagement.

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Road Rage Suspect Identified in Minutes

Chicago area agency uses RMS system to locate a suspect in less than 5 minutes.

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Ramsey County's Winning Data Initiative

Explore Ramsey County's interactive tools that report out on timely topics.

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Why a Single-Vendor Payment Solution?

An integrated payment/cashiering solution replaces complex multi-vendor systems.

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Credit Card Skimming Attacks

Learn the basics of credit card skimming so you can protect your finances.

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How Data Aids Global Child Welfare

A unique NGO maximizes data to solve a critical humanitarian issue.

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What We Learned From Connect 2021

Get the noteworthy highlights from Connect 2021.

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Better Together: Data and Decisions

How can assessing offices have confidence in the accuracy of their data?

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Experts Talk: Smart Use of Relief Funds

Tyler Kleykamp and Mark Funkhouser discuss best relief fund use.

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Preventing Property Fraud

Automated oversight prevents property fraud and benefits recording office staff.

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Regulatory Software is a Hit for PSCs

How oversight solutions make Public Service Commissions the star.

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Tech During COVID-19 and Beyond

Consider these ideas when moving tech investments into the future.

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Tracking COVID-19 With Records

Maine Judicial Branch tracks COVID-19 cases in its courts using LERMs.

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Why You Should Backup Your Data

Learn from a real-world example the importance of backing up your data.

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Tyler Clients Among GovTech Top 25

Find out which Tyler clients made this year's GovTech Top 25.

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Interns Enrich Performance Program

Internships grow department’s capacity and recruit strong employment candidates.

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Humor, Grit, and Ethics at Connect

Get highlights from speakers Steve Martin, Megan Leavey, Natalie Evans Harris.

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Cybersecurity Insights From Connect

Learn top security tips from two nationally recognized cybersecurity experts.

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Bus Driver Training Module Debut

Learn about new training functionality available with Versatrans or Traversa.

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A Conversation With Associations

NLC and NACo executives share insight with Connect attendees.

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Unlock the Potential of Every Generation

How can local gov engage and serve all generations? Find actionable tips.

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7 Ways Law Enforcement Should Use Tech

Modern law enforcement requires innovative technological solutions.

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Connect General Session Highlights

See what happened today in Connect's first product-based meetups.

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Connect 2021: Virtually Possible Begins

See what happened and learn what's to come as Connect 2021 kicked off.

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Body Cameras Help With Records Accuracy

Agency improves the accuracy of record management with police body cameras.

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Making the Transition From Paper to Tech

Public safety agency improves data-sharing by digitizing manual processes.

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Cyberattacks 101: Man-in-the-Middle

Tips to defend against cybercriminals eavesdropping and intercepting your data.

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Records Help Court Foil Gunman's Plot

State of Maine Judicial branch share data to foil a gunman’s violent plot.

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Integrated Data Keeps Agencies Connected

Public safety CAD software helps agencies stay connected through data.

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Two Cyberthreats Agencies Must Recognize

Supply chain risks and nation state attacks pose real threats to agencies.

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Cyberattacks 101: Stalkerware as Malware

Learn what stalkerware is and how you can defend against it.

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How Contact Cards Protect Communities

First responders create contact cards for vulnerable members of the community.

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Key Connections: Assessment & Recording

What pain points are resolved when assessment and recording offices connect?

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Dispatcher Use Clues in Domestic Dispute

911 dispatchers use computer-aided dispatch to respond to a domestic dispute.

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Unique New Take on Assessor Reports

Ramsey County, MN, increases transparency and ROI with data storytelling.

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Agency Shares Tips for New Technology

State of Maine Judicial shares tips for how agencies can update technology.

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Cyberattacks 101: Cross-Site Scripting

Learn about XXS attacks and discover how you can defend against them.

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Serve Residents Through Perf. Management

Pinellas & Fulton Counties leverage performance management across departments.

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American Rescue Plan: The Numbers

We breakdown funding details for states, counties, cities, and towns.

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3 Data Storage Technologies Explained

Compare at-scale data storage options and find which best supports your project.

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Tech Language for Regulators: Analytics

For regulators, reports and analytics lead to transparency and accountability.

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Equity and Recovery Resource Round-Up

See 10 top stories for equity and recovery, plus the American Rescue Plan’s role.

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Why Vendor Risk Management Matters

Lessons from the SolarWinds attack on why managing third-party risk is critical.

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Security Beyond the Walled Garden

Tyler's information security officer on security and vigilance.

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How the Cloud Transforms Public Safety

The cloud can transform public safety in four key ways.

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Tyler Celebrates Open Data Day

The annual celebration of open data goes virtual for 2021.

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Safe, Data-Driven Return to School

Brownsburg Community Schools, Indiana, used Versatrans to return to school safely.

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Foreclosure Auction Alignment

Data-sharing can help recording offices manage cumbersome foreclosure sales.

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Agency Uses Tech to Improve Operations

Public safety technology helps agencies modernize their operations.

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How Software Helps Volunteer Fire Depts

Fire dispatch software helps agencies with volunteer fire departments gain access to mission-critical information.

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5 Tips to Secure Your Home Office

Learn the simple steps you can take to keep your network safe at home.

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Tyler Tech, NLC CEOs: Hot Topic Videos

Tyler's Lynn Moore and NLC's Clarence Anthony discuss the future of govtech.

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Data Mapping Helps Curb Crime

Learn how one Colorado agency used digital analysis mapping to reduce crime.

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StocktonStat Shares Performance Tips

Stockton, California, is featured in Tyler’s Performance Community of Practice.

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The Top Cybersecurity News of 2020

Looking back on 2020 so you can stay alert in 2021.

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Importance of Endpoint Protection

Protect against cyberattacks originating on user devices.

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Mayors Convene on Key Issues

Learn key takeaways on equity, cybersecurity, and the economy from the USCM.

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The Value of Land Records and Recording

Learn four ways to improve accuracy of and access to land records.

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How to Increase Cybersecurity Buy-In

Learn how to start the cybersecurity conversation with your stakeholders.

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Two Cities' Digital Channel Success

Two cities show enhanced service through quality digital experiences.

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Addressing Generational Differences

A new survey reveals governments' responses to generational differences.

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What's the deal with IBR?

Take a closer look at incident-based reporting and its importance.

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Why Did Crime Reporting Change?

Discover the importance of reporting data and how it's changed over the years.

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The Push for Incident-Based Reporting

Clark Nethers helps agencies navigate the switch from UCR to IBR.

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A Path for Equitable Service

Fair access to essential government services helps communities thrive.

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Courts' Rapid Innovation

Learn how e-filing, ODR, and the cloud helped courts prepare for rapid change.

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Reopening Through Engagement

Strong citizen engagement is key to reopening cities and counties.

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What's next for transportation software?

Learn about the future trends influencing student transportation tech.

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What to Know About Drive-By Downloads

Learn about a technique hackers often use to obtain data.

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Top 10 State CIO Priorities for 2021

Learn the most pressing policy and technology issues facing states.

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Business Continuity Through a Pandemic

Project management and business continuity in the age of COVID-19.

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Transformation for the Road Ahead

Tyler's President & CEO explores managing the public-sector challenges ahead.

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US HHS Releases New COVID-19 Data

Standardized data is available to states, local govs to use in pandemic recovery.

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How Data Kept Us Running in 2020

Local and state government organizations put data to use in 2020.

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Why Cloud-Based Probation Technology?

Learn the top five reasons your supervision system should be cloud-based.

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Boost Community Use of Engagement Tech

Get top tactics for building your community's use of civic engagement tech.

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Tips to Defeat & Respond to Cyberthreats

Cybersecurity experts give advice to help you spot fraud and respond to attacks.

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COVID-19 Resource Round-Up

2020's top COVID-19 innovations provide a roadmap for the work that lies ahead.

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Best of Enterprise 2020

Read the top content from 2020 in Tyler’s enterprise areas.

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Congratulations Digital Cities

Explore the 2020 Digital Cities Survey winners.

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Selecting a School Bus Routing Solution

What's next when you need to find the right student transportation software?

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CARES Act Fund Use: Notable Successes

City and county stories demonstrate creative wins with CARES Act funds.

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Tyler Tech Podcast's Year in Review

Host Jeff Harrell shares highlights and surprises from the podcast’s first year.

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Recording Offices Embrace Self-Service

Self-service options keep the public safe and create valuable efficiencies.

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Top Regulatory Modernization Challenges

Explore challenges regulatory boards face when embarking on modernization.

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An Inside Look at Socrata

VP of Product Myca Craven shares why Socrata goes beyond open data.

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CARES Act Funds: Tracking & Transparency

Get new insight around fund tracking, civic engagement, and transparency.

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CARES Act Funds: A New Playbook

Get new insights on opportunity, equity, and ROI related to CARES Act funds.

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What to Know about Location Tracking

Learn how location tracking impacts you and how to protect yourself from it.

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7 Best Practices for Metadata Use

Why your data program is only as useful as your metadata.

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Kansas City's 2020 Sustainability Award

An innovative citywide permitting system receives recognition.

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States Receive Top GovTech Honors

Find out which Tyler clients top the 2020 Digital States Survey.

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Key Questions for Better Bill Paying

Key questions to ask to leverage electronic bill payment.

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Digital Counties Survey Winners

Find out which Tyler clients are Digital County award winners.

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Make Your Leadership Team Cyber-Smart

Educate your leadership team so they can make informed cybersecurity decisions.

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New Generational Research: Bonus Reveals

Research insight helps local leaders respond to generational differences.

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CARES Act Funds: Scalable Successes

Upcoming webinar helps local leaders successfully navigate CARES Act funds.

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Security Questions Leadership Should Ask

Learn the questions leadership should be asking to help build resilience.

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Manage Supervision While Distancing

Case management systems help maintain caseloads and social distance.

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Measuring Your Cybersecurity Program

Learn how to track cybersecurity success so you know what to focus on.

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Cybersecurity Metrics to Care About

Being a resilient organization starts at the top. Learn why.

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Enforcing Parking Laws With Innovation

Agency uses technology to reinvent their parking enforcement process.

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Serving vs. Engaging: The Difference

Younger generations see a distinct difference between “serving” and “engaging.”

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Increase the Reach of Open Data

See why prioritizing accessibility in government data programs increases democracy.

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The High Cost of Fractured Technology

Problems arise when systems don't integrate. See what CIOs have to say.

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COVID-19 Challenges Veterans Services

Modernized tech helps Veterans Services deliver benefits despite COVID-19.

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Leverage Agency Data With Social Media

Social media helps create trust, facilitate transparency, and address concerns.

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Celebrating Winning Counties

Find out which Tyler client counties won NACo Achievement Awards.

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Employee Self-Service Can Transform HR

Employee self-service software transforms HR for the better.

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Gen Z and Local Government

Get key takeaways on Gen Z and local government from new research.

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Award-Winning Cities Recognized

Tyler clients are Route Fifty Navigator Awards and What Works Cities winners.

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Working Groups and COVID-19 Recovery

Communities of practice help leaders quickly scale and implement solutions.

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Quick Responses, Smart Dispatching

First responders in Rockwall, Texas, use technology to arrive on scene faster.

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New Generational Insight for Local Gov

New insight for local leaders to best reach, serve, and engage all constituents.

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ICMA Winners: Celebrating Tyler Clients

Learn which Tyler Clients won 2020 ICMA Local Government Excellence awards.

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Online Tax Filing Offers Convenience

Maui County, HI, helps residents conduct county business regardless of location.

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New Generational Research: Top 5 Reveals

Read five surprising findings from first-of-its-kind national research.

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Find Your Next Step to Cyber Resilience

Learn where you stand so you can improve your cybersecurity program.

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Agency's Answer to Ticketing

Agency saves significant time with streamlined ticketing process.

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Agency Makes Inspections Easy Using App

The Rockwall Fire Department streamlined their fire inspection process.

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Dispatcher's Quick-Thinking Saves Hiker

Agency utilizes computer aided dispatch system to find missing hiker.

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Greene County Advances With Updated Tech

An agency is improving their services with advanced technology.

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CAD-to-CAD Services Cut Response Times

Two agencies partner up to provide more efficient service to the community.

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IAAO 2020 - A Virtual Recap

Read about how IAAO's first virtual conference in 86 years was a great success.

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Empathy's Surprising Role in Recovery

Socrata users share three lessons learned from responding to crises.

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Regulators Top 4 Lessons From COVID-19

What lessons can regulatory agencies take away from the COVID-19 crisis?

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Inspired Communities Operate Virtually

Explore communities realizing benefits from virtual solutions.

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Maximizing Asset Value

Financial and operations data help governments get the most value from assets.

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Why You Need Strong Passwords

Learn these common password attacks so you can you defend your network.

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5 Steps to Find the Right Tech Partner

Use these five steps to find the best long-term fit.

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Success Through Open Book Management

Integrated financial software gives all county employees access to data.

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Your Guide to Data Storytelling

Follow this framework to help you master the art of data storytelling.

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3 Tech Solutions Schools Can’t Ignore

Three new solutions are solving the biggest K-12 challenges.

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3 Resources for Local Governments

Here are three things that have helped the city of Auburn, Maine, thrive.

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Open Data Basics for Federal Agencies

Federal open data law takes the guesswork out of decision-making.

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Innovative Ways to Share Election Data

Learn about the best of counties and states leading with open data to share election info.

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PerSec Tools for Agency Hiring Processes

Federal agencies need PerSec case management to vet personnel, stay compliant.

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Face-to-Face Court Interactions

Virtual courts can ensure access to justice regardless of circumstances.

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Rentlogic's Data-Powered Ratings for NYC Rentals

Any renter knows that it's often in the days after signing a lease that an apartment's unsavory surprises are revealed.

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City Leaders' Top Tips on Going Virtual

Leaders discuss moving community development forward when buildings are closed.

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A Guide to Threat Intelligence Sources

Learn tips to locate the critical cybersecurity threat intelligence you need to know.

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Dispatchers Use Software to Save Lives

Macomb County's Sheriff's Office used an emergency module to locate a lost man.

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Streamlining Supervision Operations

Online processes create efficiencies in pretrial and probation services.

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Protect Small Biz in COVID Recovery

Build a holistic view of your economic recovery with 3rd-party data.

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CARES Funds and Remote Operations

CARES Act funds can enable remote work and enhance community engagement.

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Data Analysis: Identify the Problem You’re Trying to Solve

One of the most important steps in data analysis is often missed: spending time identifying the problem you're trying to solve.

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New CAMA System Better Serves Counties

A modern, agile CAMA system standardizes operations and connects communities.

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Agency Leverages Technology For IBR

Less work and more time for the Lexington Police Department.

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Agency Maximizes Power of Data With IBR

The Union Parish Sheriff's Office transitions from UCR to IBR.

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Respond Faster With On-the-Go Technology

In Rockwall, Texas, public safety agencies are embracing mobile operations.

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Equity's Role in Nassau County Recovery

New equity gap toolkit gives data-driven insights to COVID-19 recovery.

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Virtual Implementations: Here to Stay?

Learn about the virtual implementation process after moving to remote work.

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IBR Helps Agencies Paint Bigger Picture

The Ottawa Kansas PD streamlined their IBR process with updated technology.

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RA and ADA in the Time of COVID-19

How do the ADA’s Reasonable Accommodation provisions apply to COVID-19?

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Contact Tracing for Districts

Trace all student and staff contacts from bus-to-classroom-to-bus.

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Geofencing Informs COVID-19 Response

Dispatchers in Rockwall, Texas, use geofencing to track COVID-19 cases.

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Assessor Creates $2.4M in New Tax Value

New valuation review provides cost-saving consistency and accuracy.

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Cybersecurity Culture: Practice Matters

Solidify culture with regular testing, and practice skills to ensure resilience.

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Cybersecurity Culture: People First

Help ensure your staff participate in and support a culture of security.

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Cybersecurity Culture: Building a Base

Institutional knowledge is the foundation of security culture and resilience.

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Cybersecurity Culture: Technology's Role

Use technology in partnership with people and process to build security culture.

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Cybersecurity Culture: Process-Driven

Build accountability and corroboration into your processes to improve resilience.

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Expertly Streamlining Financial Systems

School district adopts remote work environment features.

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Simplified, Accessible County Data

A county's interactive tool simplifies data and expands civic engagement.

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5 Tips to Increase Court Compliance

Leverage existing court software to increase compliance and preserve budgets.

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Six Steps to a Cybersecurity Risk Assessment

These six steps will help you calculate a risk rating for your critical business systems.

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COVID-19 Recovery With Battle-Ready Data

Three steps to shift to long-term recovery strategies for COVID-19.

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Mobile Ticketing Devices Collect Data

Custom data form allows motor officers to collect information for state reports.

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Adding Value to Program Integrity

Consider case management when upgrading Medicaid program integrity systems.

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New Traffic Stop Safety

Limiting physical contact during traffic stops increases safety for all parties.

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Paperless Intake Improves Jail Operations

Modern jail management system creates efficiencies across the board.

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Maximize Tech in Your Jury Operation

Learn five ways technology can amplify your jury operation.

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How to Stop a Social Engineering Attack

Learn the four simple tricks to stop a social engineering attack in its tracks.

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Castle Rock PD Reduces Crash Rates

Castle Rock Police Department used data to pinpoint high crash locations.

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E-Filing Streamlines Property Tax Returns

Digital filing serves constituents with efficient, transparent operations.

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Register of Deeds Aids in Water Crisis

The Register of Deeds aided lead pipe remediation transparency in Flint, MI.

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5 Questions to Ask Public Safety Vendors

Here's five questions to ask before purchasing your next public safety solution.

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City's Data Hub Serves All Stakeholders

This city achieved a true data analytics program and improved transparency.

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Technology That Facilitates Negotiations

Online dispute resolution can handle court case negotiations.

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Pen Tests vs. Vulnerability Assessments

Learn how these different network testing engagements can help secure your data.

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Online Research Increases Service

Online research provides case information to more than 4,100 users.

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Path to a Perfect Probation Audit

Bibb County Probation achieved a perfect audit through clean data.

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“Making It Work” in Times of Uncertainty

Rancho Mirage relies on ERP software during temporary closures.

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Start Your RSA PD-19-03 Testing Now

Vocational rehabilitation agencies must start now to prep for RSA PD-19-03.

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Benefits of a Vendor Management Program

Learn how to reduce cybersecurity risk by understanding your vendors.

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The Myths and Truths of 4 Generations

Explore new research on the four major generations in a new podcast series.

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Using Records To Find Missing Persons

The Elgin Police Department is keeping better track of their data with records.

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ERP Best Practices in a Pandemic

Your peers are enabling online processes, payments, and remote work – learn how.

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An Introduction to Cyberthreat Hunting

As cyberattacks continue to soar, get proactive when protecting your network.

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Award-Winning ERP Integration

New ERP system reduces paper and streamlines processes for award-winning results.

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The Virtual Virus: Cybersecurity Threats

Top tips and tricks to defend your network against cyberattacks.

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GovTech Reimagined in the COVID-19 Era

Tyler's Chief Strategy Officer explores the future of government technology.

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Why to Consider Managed Threat Detection

Managed threat detection and response is a great option for organizations struggling with consistent cyberthreat detection.

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3 Courts Modernize Technology

Three exemplar courts moved beyond paper with modern technology.

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Why Next School Year Is an Opportunity

Approach K-12 transportation changes with innovation.

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Austin Launches New Performance Site

Austin’s Strategic Performance Dashboard gives easy access to critical data.

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Two City Service Wins

How Temecula, CA and Renton, WA overcame common operational obstacles.

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Get Your Data House in Order

Tyler's Oliver Wise recommends leaders prioritize their data capacity.

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10 Tips to Reduce Common Vulnerabilities

Learn what cybercriminals commonly exploit, and how you can avoid it.

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Writing Tickets Just Got Easier

An Illinois agency is enjoying the benefits of an electronic ticketing process.

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Douglas County Alerts Help Map COVID-19

Automatic import tools help map COVID-19 data for improved tracking.

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12 Tips to Defend Against Cyberattacks

Learn the simple tips you can start implementing now.

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What’s New in Virtual Citizen Engagement

Discover cities' creative virtual engagement routes for residents.

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Choctaw Nation Revamps Judicial Process

Learn how an integrated, cloud-based SaaS solution transformed a tribal court.

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Expert Q&A on COVID-19 and Mental Health

We interview Dr. Kevin Gilliland, clinical psychologist at Innovation 360.

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Socrata Users Share Best Practices

Working group highlights best data practices as COVID-19 crisis unfolds.

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Pharmacy Boards and Case Management Tech

Case management helps pharmacy boards combat issues like opioid misuse.

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Introducing the New Tyler Tech Podcast

Tyler’s newest way to connect enlightens and entertains.

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Student Transportation Post-COVID-19

Where do you even start when planning routes for the upcoming school year?

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Reducing Redundancy on the Roadside

Officers are staying safer with a streamlined ticketing process.

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Cheyenne PD Credits K9 With Meth Bust

We check-in with K9 Tyler from the Cheyenne Police department.

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Automated Probation Check-In

Enable probation check-ins while social distancing is in place.

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New Connections in Kansas City

One city provides a virtual one-stop shop for residents and businesses.

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A Programmatic, Risk-Based Approach

Learn how to take a programmatic approach to your cybersecurity program.

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5 Key Reasons to Move to the Cloud

Explore the top cloud benefits specific to the public sector.

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Connecting and Protecting Communities

With connected tools, police are preventing crime and catching more criminals.

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Managing Growth by Empowering Residents

Learn about award-winning innovation in managing growth and providing outstanding services.

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Cities Are Essential

Investing in cities is vital for our communities’ health and nation’s recovery.

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Change the Game With Data Analytics

Easy access to data helps reduce crime.

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Tyler + Alameda = Pretrial Success

A successful program improves pretrial release through risk assessment tools.

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Shave Three Minutes Off Traffic Stops

Discover how a busy sheriff's office streamlines their ticketing process.

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E-Training Transportation Staff

Engaging school transportation staff from home with e-training.

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5 Questions to Ask About ERP

Five questions every government should ask when choosing its next ERP provider.

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Improving Outcomes Utilizing Tech

See how departments are using quick technology to save lives.

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Information Security vs. Cybersecurity

Learn the important distinction between the two disciplines.

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4 Key Questions to Enhance Engagement

Learn to thoughtfully invest in robust citizen engagement for greater ROI.

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Is access to justice one-size-fits-all?

Multiple methods of communication are important for maximum access to justice.

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Maintaining Veterans' Benefits

A new API allows the NY DVA to process veterans’ claims remotely.

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Crisis Recovery, Planning for Regulators

SARS lessons regulators can use for recovery and future planning after COVID-19.

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Protecting Communities With Mobile Apps

See how first responders utilize mobile apps to save lives.

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A Pivot to Reassessment Phone Hearings

To continue operations safely, one county quickly moved to phone hearings.

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Mitigating Fire Risks in Communities

Explore the benefits of easy and powerful fire inspection tools.

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Cybersecurity Maturity: Tiers and Goals

What is cybersecurity maturity, and how can you have it in your organization?

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Moving Beyond Challenges, Together

Jeff Puckett talks navigating disruption and being ready for what comes next.

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Districts Deliver Support With Traversa

Two New York districts support their communities through COVID-19.

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Jury Management During COVID-19

How Tarrant County, TX, navigated jury rescheduling during the COVID-19 crisis.

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5 Reasons You Should Text Your Jurors

Here are five ways texting jurors can enhance your jury operation.

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Solving Crimes Using Data

See how data helps public safety officials save lives.

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Electronic Access to Court Records

Nueces County, TX, limits courthouse trips through online access to case records.

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New Court Workflow Features E-Signatures

Keep justice moving when judges, attorneys, and court staff work remotely.

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Court During the COVID-19 Crisis

Judicial system professionals had to figure out how to deliver services online.

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Ramsey County Simplifies Assessor Report

Ramsey Co. assessor dashboard brings interactivity to historically dense report.

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Resiliency and Results

Tyler clients are navigating the COVID-19 crisis to serve communities in inspiring ways.

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Why Do We Need a Reappraisal?

Demystify reassessment basics to increase trust and process buy-in.

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4 Cybersecurity Myths to Bust Instantly

Here are four of the most common cybersecurity myths that must be busted before starting on the path to cyber resiliency.

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Tyler Clients Top GovTech's List

Find out which Tyler clients made GovTech's top 25 for 2020.

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What Makes a Strong Password?

Strong passwords are essential to have now, more than ever.

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Modernization vs. Transformation

What's the best way for regulators to update their licensing systems?

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Be Proactive Against Cyberattacks

How two cities used proactive defense strategies to bolster security.

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Is Access to Technology a Concern?

It's time for courts to use technology to improve access to justice.

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Address Operational Challenges With Data

Six practical ways to find data analytics opportunities to optimize services.

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Creative Ways to Navigate Disruption

Continue service, ease staff burden, and meet community needs during a crisis.

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K-12 Transportation Responds to COVID-19

Tyler student transportation clients are helping their districts through crisis.

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Chalk Your Walk Lifts Community Spirits

Tyler communities are staying connected and boosting morale in creative ways.

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Work From Home Cybersecurity

Top tips to mitigate risk and protect your networks while working from home.

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6 Steps to Better Security

These 6 steps help calculate a risk rating for your critical business systems.

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Lifting People Out of Homelessness

Three governments use open data to support vulnerable populations.

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Tyler's COVID-19 Response and Connect 2020

Tyler's uninterrupted client services and the cancellation of Connect 2020.

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Modernize Your Vocational Rehab Tech

Vocational rehab agencies must modernize case management tech to meet requirements.

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Transportation Directors on Tech Changes

Hear from two Tyler TDs before their live presentation on changing technology.

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The Latest Must-Read Book on A2J

A new book maps out the tech and social trends leading us to fully online courts.

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The Strategic Trend Government Needs

Strategic technology trends drive opportunities in government.

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Modern ERP Systems Solve Challenges

Attending to back-office systems reshapes service delivery and solves common challenges.

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The Role of Tech in Access to Justice

Customers are better served by modern tech. Can the same hold true for courts?

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Reduce Risk in Agencies Using Intel

Find out how risk management tools help agencies reduce lawsuits.

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Three Ways Data Helps Finance Officers

Three ways finance officers and communities can win with data connections.

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6 Quick Wins for Your Security Posture

Learn how you can strengthen your organization’s security posture.

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Special Needs Driver Training Resources

Fresh ideas for drivers: continuing ed to improve special needs transportation.

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How Tyler Clients Connect

Capitalize on the value of peer-to-peer networking in Tyler Community.

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Kim Olivares on How to Make Better Teams

Austin Performance Officer Kim Olivares shares in our Women in Data series.

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Linking Data for Efficient Responses

Connect data to provide better responses to emergencies.

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How to Measure the Health of Your Data

Don’t overlook the two biggest factors to improve the health of your data.

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Government & Modern Tech Improves Lives

What can data do beyond helping meet performance and program goals?

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Elevate the Pretrial Process

Evolve the pretrial process to benefit courts, defendants, and communities.

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A Manifesto on Expanding Access to Justice

The important vision of Legal Services Corporation President, Jim Sandman, as told by Tyler's Colin Rule and Abhijeet Chavan.

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How USDA's Open Data Helps Ag Thrive

Open data portal helps ag industry leaders make data-driven decisions.

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Q&A With Federal Division President Kris Collo

Kris Collo introduces Tyler's Federal Division and the Entellitrak platform.

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Celebrating Open Data Day

Check out our favorite open data projects in celebration of Open Data Day.

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A New Look at Community Safety

Mobile apps, AI, and connected dispatch can increase first responder and community safety.

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Why the Smartphone Gets Too Much Credit

School districts are affected by the same changes that drive the on-demand age.

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Information Security Policy Lifecycle

Learn how to approach the information security policy lifecycle.

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Build a Culture to Value Data as an Asset

Technology isn't why data projects struggle. It's culture. Learn why.

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Information Security Risk Policies

What is risk, and what associated documents should you have?

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Tech Language for Regulators

Learn how common tech terms apply to the regulatory community.

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Guided Interviews in Courts: Part 2

More from Tyler's legal experts on building online guided interviews.

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Smash Your Data Silos

It's time to smash data silos to ensure the best possible outcomes.

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3 "Must Have" Cybersecurity Documents

Get insight on the documents you need to help achieve cyber resiliency.

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Memphis Unveils Innovative Open Data Hub

City launches detailed open data, performance dashboards, interactive maps.

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NashView Maps Permits, Parks, Precincts

Responsive and interactive app helps Nashvillians stay up on community news.

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The Rise of the Chief Privacy Officer

Seattle's Chief Privacy Officer on protecting residents' privacy amid more tech.

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Silicon Valley: More Government Data Use

Santa Clara improves public access to data on its population and initiatives.

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5 Ways Austin Creates Performance Buy-In

Austin's performance management program is the engine behind its data culture.

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Best of Enterprise in 2019

Read 2019's top enterprise content.

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How NYC Crunches Taxi Data

NYC's transportation system covers upwards of one million trips each day.

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311 API for Mobile Reporting

An open 311 web service API connects a city's mobile app to a custom 311 interface.

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Guided Interviews in Courts: Part 1

Build effective guided interviews for self-represented litigants.

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What's the Big Deal About Data Sharing?

Learn the ins and outs of government’s latest buzz: data sharing.

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From Pushing Paper to Strategic Partner

City works smarter, not harder, with digital processes.

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Atlanta Residents Track Gov. Spending

Atlanta Open Checkbook shines a bright light on city spending.

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Listening to Concerns About ODR

Colin Rule's thoughts around the potential challenges of ODR.

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Data-Driven Policing, Safer Communities

Three steps public safety agencies can take to inform smarter decisions.

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Hawaii Publishes Candidate Spending Data

Campaign finance dashboard cuts request response time and boosts transparency.

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The Importance of Network Insight

Achieve better insight into all activites on your network.

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Tyler's Award-Winning Clients

Find out which Tyler clients took top Digital Cities and Route Fifty honors.

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Eight Reasons to Reach for the Cloud

Student transportation operations can benefit greatly from SaaS technology.

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3 Strategies for Top-Notch Implementation

How the right approach to new tech implementation can make all the difference.

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New York City Releases 600+ Datasets

New York City's open data program boasts more than 2,000 datasets.

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Your Ransomware Survival Guide

Plan to defend against and respond to ransomware attacks.

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Automate Datasets with Socrata Gateway

New framework makes publishing, updating, and automating datasets easy.

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Q&A with Courts & Justice Division President, Rusty Smith

Rusty Smith's take on challenges and opportunities for courts and their partners.

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Big Data and the Bigger Picture

Agencies need to access and use their data to create safer communities.

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3 Things You May Have Missed at ASBO

Three fun highlights from ASBO 2019.

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Report from the ODR 2019 Conference

Colin Rule's key takeaways from the 21st ODR conference.

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Smart Cities, Civic Engagement, Big Data

Encouraging civic engagement and putting big data to use creates smarter cities.

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Land of the Free; Home of the Data

Local governments use open data portals to share veteran insights.

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The Data Strategy for Federal Agencies

The Socrata framework provides a method to think bigger when it comes to data.

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Building Connections for Success

Top takeaways from ICMA presenters from Henderson, NV, and Fulton County, GA.

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3 Reasons to Use Push Notifications

Ensure your app is delivering maximum value through push notifications.

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Uncover and Manage Unknown Cyber Threats

How a TN intercounty agency finds and stops risky activity on its network

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Analytics Every Fire Department Needs

How four fire departments took data-driven approaches to common challenges.

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Election Data Makes Informed Voters

Socrata open data provides a simple platform to share election data and stories.

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NACo and NLC on Data-Sharing Strategies

While the benefits are vast, achieving big data wins isn't always simple.

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Managing Cyber Threats on a Small Budget

The Tennessee Intercounty Agency finds and stops risky activity on its network.

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Tiny is the New Big: Appraising Tiny Homes

A deep dive into the emerging tiny house trend.

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Reduce Crime with Data Analytics

Public safety agencies benefit from connecting and using data to reduce crime.

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Miami and Pennsylvania on Lean Approach

Two performance management champions apply Lean to their programs.

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Fighting Government Workplace Harassment

As sexual harassment claims rise, government agencies must take action.

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Legal Changes Address Access to Justice

New laws encourage innovative solutions to address the access to justice gap.

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How to Stop a Stolen Ambulance

Instantly share information across jurisdictions with New World CAD.

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From Fiscal Friction to Fiscal Focus

How Nassau County, NY, and Pittsburgh leverage finance data with Socrata.

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From First Day Disaster to Best in State

Griffin-Spalding County Schools transportation ensured driver protection.

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Three Ways Leaders Can Create Connections

Take these three steps to realize the benefits of strategic connections and improve results.

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Govern Hidden Biases With Data

Data reveals our values, biases, and priorities.

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Supervision Technologies Shape Communities

Supervision technology helped one county reduce recidivism in juvenile justice.

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Agencies Reduce Duplicate Records

Eliminate the overabundance of paperwork for dispatchers and responders.

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CIOs Explore a Modern Platform Approach

Mission-critical priorities need a modern data solution; lessons from MIX CIO.

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Why Data Guidelines Matter in Iowa

Scott Vander Hart on the playbooks and guidelines framing Iowa’s data program.

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Cloud in Courts: Is This the Tipping Point?

Moving to the cloud can connect justice partners and protect court information.

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What Tree Data Tells Us About Cities

Open data portals put a spotlight on urban tree canopies — here’s why.

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DeKalb County's Jail Services Recognized

Explore an award-winning integrated justice information and jail management system.

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New Tool Makes Assessors' Lives Easier

Learn a new way to surface, interpret, and use key assessment data.

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Good Performance Mgmt. = Good Government

Local governments are stretched thin but data can help.

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Get the Right People at the Table

Identify the key stakeholders for any effective data-driven performance program.

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Navigating Hurricane Reconstruction

Three FL governments leverage tech for post-hurricane building code compliance.

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How to Work Smarter With Public Records

See one county's journey to staff freedom, digitized records, and better service.

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How LA's Controller Brings Data to Life

Why Los Angeles "puts it all out there — warts and all."

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App Equips Fire Crew With Vital Data

This app offers access to mission-critical data and routing information.

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What's Your Story?

Firmly establish your true story through easy-to-understand narratives.

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CT Comptroller's Leap of Faith

What happens after you open data? Learn about one state's journey.

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Frank Sander and the Multidoor Courthouse

Colin Rule discusses Frank Sander, the father of ADR.

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How to Fix Land Development Pain Points

A new opportunity to address the fiscal productivity of land development.

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Accurate Routing on Rural Roads

Dispatchers map routes in CAD on unmarked and temporary rural roads.

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The Perils of Outdated Technology

Overcome the challenges of outdated tech with a workable system transition plan.

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Why Does Privacy Matter?

Privacy is a topic that is important to discuss now, more than ever. Learn why.

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Increasing Bus Safety With Tablets

K-12 leaders talk about the benefits of tablets, including increased safety.

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Five Ways Gov Can Leverage Existing Tech

Inspiring examples of innovative approaches to operations in local government.

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Max Out Your Data Efficiency — Here’s How

Check out three tried and true ways to use data more efficiently.

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The Work of Government is Casework

Is your government work case-like? Chances are, it is. Learn what tools can help.

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“Uber-ification” of K-12 Transportation

How do we meet the expectations of today’s parents?

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How to Increase Efficiency Through Data

City leaders share insights on how to empower staff for a data-enabled organization.

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Four Ways to Clear Your Docket

Explore four tools that help courts resolve cases quickly while empowering the public.

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K9 Tyler Joins Cheyenne PD

The Cheyenne PD welcomes K9 Tyler to the police force.

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What's New in Parent Apps?

Keep parents informed with up-to-the-minute bus tracking.

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The Anatomy of a Ransomware Attack

Learn the stages of a ransomware attack and how to detect the threat.

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Celebrating K9 Capo's Retirement

Read about K9 Capo’s 7-year contribution to the Cheyenne PD

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Four Ways to Prepare Your Court for ODR

Explore four key ways to prepare your court for ODR.

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Growing District Upgrades Technology

Melissa ISD adopts new transportation software and tablets.

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Training K9s for the Police Force

K9 training involves intense dedication, but the results last for years.

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ODR Around the World

Explore how different countries think about and implement ODR.

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Dispatchers Use Tech to Patrol Lake

Patrolling a lake using geo-verified addresses.

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Overcoming the Opioid Crisis Through Tech

Modern CAD solutions can hasten responses, improve responder safety, and save lives.

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A Winning Self-Service Portal

How one county implemented a customer portal ahead of schedule and under budget.

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Selecting the Right K9 for Your Agency

Discover the specific steps agencies take to select a K9.

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Automating the Ticketing Process

The Laramie County Sheriff’s Office writes tickets faster using Brazos.

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'We're Trying to Save Lives'

Data-sharing dashboard underpins Pennsylvania’s response to the opioid epidemic.

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Three Perspectives on ODR

Find out how NACM panelists use ODR to improve day-to-day work and enhance access to justice.

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When Not to Trust a Number

Why we need vigilance about questioning sources, correlations, and assumptions.

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Five Steps to a Cybersecurity Culture

Cybersecurity culture ensures the secure execution of your business strategy.

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Tyler Clients Top Digital Counties Survey

80% of the 2019 Digital County Survey winners are Tyler clients. Find out who they are and what they're doing.

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Five Ways Tablets Can Help Contractors

Transportation contractors face unique challenges; tablets are the solution.

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Top Five Takeaways From NACo's Annual Conference

Tyler was on the ground at NACo's Annual Conference. Here's what we learned.

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Text Notices Reduce Utility Cutoffs by Half

How automated phone, text, and email notices reduced utility cutoffs by half in this city.

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Fast Response Prevents Fire Disaster

Multi-jurisdictional response to massive dealership fire in Michigan.

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Santa Monica's New Performance Program

Santa Monica turns to modern performance management approach to achieve lofty goals.

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Congratulations to Tyler Clients Honored by NACo

Tyler clients made up two-thirds of this year's "Best in Category" NACo award winners.

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The Intriguing Evolution of ODR

Tyler's VP, Online Dispute Resolution, explores the rich history of ODR.

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Tech-Based Solutions for the Opioid Epidemic

How three government leaders formalized the value of data in the public sector.

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5 Ways Innovative Governments Can Leverage Existing Tech

Read inspiring examples of successful, innovative approaches to operations.

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How One Court Handled New Case Types and Increased Caseload

Ohio Court of Claims handled a 200% claim increase without adding staff.

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Tyler Clients Receive Top GFOA Honors

Find out which Tyler clients received 2019 GFOA awards.

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Gavà, Spain: Thriving and Efficient Open Data

How Gavà, Spain, used open data to improve finances, efficiencies, and accountability.

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Kansas City Aligns Budget with Outcomes

Kansas City uses data to engage with residents and department leaders.

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Smart Cities: Where Do We Go from Here?

True smart cities start with solid technology layers and back-office systems.

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Meet Two School ERP Innovators

Learn which two school ERP innovators were honored at Tyler Connect 2019.

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How Cities Make Budgets Easy

Implementing transparency principles in a government’s budget offers great ROI.

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Is Your Agency Always Connected?

Improve officer safety and communication with mobility apps.

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Utah Chief Data Officer Makes Data More Powerful

How Utah’s Drew Mingl makes data-informed decisions on the state's biggest policies.

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How Alameda County, CA, Connects Justice Partners with Odyssey

Read how one county increased efficiency and collaboration between justice partners.

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Q&A with Data & Insights Division President, Franklin Williams

Find out what D&I President Franklin Williams loves about Tyler clients and more.

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How ODR Can Benefit Three Criminal Case Types

Hear directly from Tyler's VP, Online Dispute Resolution.

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Community Connections in Orland Park

A digital infrastructure can help effectively plan for population density.

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How One Recorder's Office is Modernizing the Records Process

Learn how one county modernized its records office and enhanced citizen service.

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Data & Insights Innovators

These 2019 TEA winners deliver transparency, smarter decisions, and improved communities.

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LA Open Data Program Embeds Transparency

Angeles Controller Ron Galperin on the power of Open Data to transform government.

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Pittsburgh's Financial Data Portal Open to All

Data newcomers and financial analysts both benefit from Pittsburgh's financial data portal.

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How to Make Traffic Stops Safer

The benefits of using public safety apps for safer traffic stops.

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Michigan's Streamlined Performance Program

Michigan, a Tyler Excellence Awardee, takes an innovative approach to its performance program.

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Uplifting Legacy Cities

Exemplifying NLC's Love My City Campaign, four legacy cities are addressing housing, attracting new businesses, and making the most of out existing community assets.

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How Modern Tech Systems Eased a Community's Disaster Recovery

Read how one city recovered from a Hurricane through digital record keeping, online permitting, and digital plan review.

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A Data Tailwind for Bike Ridership

Police and 311 data are common on open data portals, but can bike data tap into a new audience?

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Hear from a Connected Community on the Rise

Hear on-the-ground insight from leaders and staff successfully driving — and benefitting from — a full Connected Communities strategy.

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For Efficiency, Data is Everything

Learn valuable advice from a recent panel on transportation efficiency.

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How to Transform Government in Four Key Areas

Local governments can create the connections necessary for sustainable evolution and innovation by breaking down silos and addressing these four key areas of interaction with data.

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Appraisal and Tax Innovators Honored at Connect

Fair and equitable taxation is the backbone of local government’s ability to fund and provide core citizen services. 

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Texas' Ed Kelly on the Essential Role of Data

Texas legislators elevate chief data role, strengthen open data laws.

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Shelby County, TN, Improved Data Integrity and Efficiency with Odyssey

Explore how the Shelby County Criminal Court Clerk's office saved time on data entry, eliminated redundant work, and enhanced data integrity by automating and streamlining processes with Odyssey.

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USDOT Collaboration: Where Rubber Meets the Road

Federal department invites local governments to collaborate on major data-driven decisions.

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Mapping Murals in Chicago

Chicago launches Socrata-powered mural registry to protect street art and publicize locations.

 

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Transportation Panelists Share How to Find Dollars Through Technology

Transportation professionals discuss how to overcome challenges, drive efficiency, and enhance service without compromising safety.

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Tracking Emergency Response in Ramsey County

This Minnesota county hits a "mile-marker" in its data program with new public safety insights.

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Oregon Simplifies Court Processes for Self-Represented Litigants

Explore how one state court eliminated the barriers of manual paper packets and complex processes for self-represented litigants while creating new internal efficiencies.

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Six Pieces of Technology that Improve Parent Communication

Learn the six key factors to make parent apps a win for student transportation.

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Connecting Data, Systems, and People

To realize the power of local government, certain connections must occur.

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Tyler Clients Receive Top Honors: What Works Cities and Smart Cities Readiness Winners

Tyler clients are on a winning streak! Read which cities received What Works Cities certification and which clients are 2019 Smart Cities Readiness grant winners.

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Empowering Three Key Pillars of Justice

Attending to critical justice groups make courts more accessible and convenient.

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How 3 Innovative Cities Make Budgets Easy

Easy-to-use, interactive data platforms demystify complex government finances

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Are You Following the E-Court Maturity Model?

Tyler's detailed E-Court Maturity Model maps the steps any court system can take to plan a successful evolution from paper-based operations to a completely electronic court.

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Regulators Open Cannabis Data to Public Scrutiny

Massachusetts cannabis regulators’ data tackle tax revenue, public health, and equity.

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What We Learned from Connect 2019

Tyler Technologies' Chief Marketing Officer, Samantha Crosby, gives an executive perspective on Connect 2019 and the vision forward.

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Peer Advice: Considering New ERP Systems

Sourcing a new ERP system can be a daunting task. Hear from municipal and school leaders who have been through the process.

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Empowering Communities in L.A. County with Data

Explore the Neighborhood Data for Social Change platform that aggregates neighborhood-level data online across 10 policy areas for L.A. County residents and other civic actors.

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Turning the Lights on Little Rock

A replicable pilot program, dubbed "Lights On," is improving public safety and quality of life for residents.

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Increased Access to Justice for All

Justice is a fundamental American value, yet barriers remain.

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What's Happening at Connect?

Connect 2019 has opened with energy, inspiration, and vision. Get a glimpse of opening session highlights and a preview of what's to come.

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Tyler Clients Are GovTech's "Doers, Dreamers, and Drivers"

Over half of the 2019 Government Technology Top 25 honorees come from Tyler clients. Learn who these public sector innovators are!

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Three Principles of Routing Software to Help You Find Efficiency

To achieve automated assignments while ensuring student safety, your routing software should operate with three key principles.

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Go Ahead and Fail

Failure and risk can be important drivers of innovation.

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Six Out of Ten Smart Cities Readiness Finalists Are Tyler Clients

Six forward-thinking Tyler clients rose to the top of a competitive field for using smart cities strategies to improve operations and better serve communities.

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Idaho Supreme Court Takes Data-Driven Approach to Court Performance

How Idaho's Supreme Court made the leap between captured data and usable data.

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One County's Journey to a Centralized Tax Dashboard

How a cloud-based data dashboard allowed one county to use its information at hand more effectively for fair and equitable taxation.

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Finding Savings in a Growing District: Tales from the Road

Hear from Tyler client Joe Dives of Magnolia ISD in Texas to learn how his district saved over $1 million by optimizing routes.

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Top Three Ways to Revolutionize Internal Data Sharing

Data plays a crucial role in addressing some of government’s – and society's – biggest issues. 

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Why Data Sharing and Integration Both Matter

For growing local governments, creating a modern digital infrastructure is all about data sharing and integration. What's the difference between the two, and why does it matter?

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The Golden Rule of Successful Data Programs

Success in a data-driven organization occurs when government employees at all levels are enabled and empowered to leverage data to impact their work.

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Can Public-Sector HR Have a Digital Mindset?

For agencies to operate intelligently and efficiently, professionals have to put data to work for them. This is particularly true where personnel are concerned. Learn how a digital mindset can enhance productivity and morale.

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How to Turn Your Smart City Into a Connected Community

Are smart cities already connected communities? In part, yes. Explore the distinctions between the two.

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Buffalo, NY, asks 'How Open is Open Data'

Data 101, a course for the public, made Open Data Buffalo more accessible and helpful to the city's residents.

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Seven IEP Demands That Affect K-12 School Bus Transportation

What should you look for when shopping for school bus routing software? Explore the seven key features your program should have to successfully handle evolving IEP requirements.

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Nova Scotia Launches Data Storytelling Application

One innovative government is creating stories that provide context around datasets to increase usage and spur innovation, while producing user-friendly webpages that make understanding complex information easier.

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Understanding the New FMCSA Training Requirements

A source of information to help our readers understand new Entry-Level Driver Training (ELDT) requirements coming up for all districts.

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Texas Town Works Across Jurisdictions to Stop Gangs

To combat the rise in gangs and prevent the transport of drugs, Levelland PD teamed up with other state and federal agencies.

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Innovation Lessons from a Digital County

Investment in analytics, apps, and cybersecurity helped this county rise to top.

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Georgia District Turns Challenges Into Opportunities With Versatrans

How modern technology is helping districts in the U.S. and Canada meet current challenges and plan for the future.

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Why Data Matters for LA's Nascent Cannabis Industry

Data gives departments a common language when dealing with a brand-new industry.

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How a Memphis Dashboard Saved the City 26 Analyst Hours a Month

Learn how Memphis, Tennessee, created a dashboard to give the city's leadership ready access to real-time, digestible information.

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Tales from the Road: Maine District Switches to Traversa for Ease of Use

A conversation with a transportation director on moving away from state-sponsored school bus routing software.

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Four Virtues from the Military That Can Help Your K-12 Operation Today

Getting kids to school safely is a demanding task that can be made easier with four virtues from, yes, the military.

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How to Develop Data Governance in Your Organization

Establishing a strong data governance process is essential to building a safe, secure, and effective data program.

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Using Data-Driven Insights to Tackle Affordable Housing and Homelessness

How the private and public sector are using data to understand the scale of issues around homelessness to develop affordable housing and initiatives.

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How Pennsylvania and Massachusetts Automate Financial Oversight

Explore how two different states are successfully improving operational insight as well as financial oversight while increasing transparency.

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Five Types of Documentation and How Technology Can Help

K-12 transportation involves precious cargo. With safety comes documentation. Find out how to better manage it.

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Police Department Fights Increased Burglaries With Taskforce

How officers with full caseloads are partnering with state and federal agencies to stop incidents and manage secondary crimes associated with drug use.

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Contractors and the Multi-District Model

Technology continues to disrupt our world, and that can mean more opportunities for contracting businesses, including in the school transportation industry.

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Performance Management Tips From Three Cities

What do Austin, Henderson, and Little Rock have in common? All three cities have intrepid, intelligent women heading up their performance management programs.

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Eight Essential Routing Software Features for Safety and Success

But the most important reason a school district invests in routing software is to address complex student needs and route students safely.

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Cook County's Transparency Initiative

Cook County launches an open data portal on crime data for the public.

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Massachusetts' CTHRU Adds Payroll Data

Socrata supports quick movement of payroll data to Massachusetts' CTHRU site.

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Officers Face Historic Flooding to Save Lives

No storm preparation meetings could have prepared local police chiefs for what would happen once Hurricane Harvey made landfall.

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Police Save Lives During Weather Crisis

How shared computer aided dispatch (CAD) software between three municipalities enabled effective police response during Hurricane Harvey.

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Telematics is Peace of Mind

How much is an insurance policy worth to you, your school, or your operation? You spend budget dollars used to insure your fleet, but how do you “insure” students?

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Identity Theft in Traffic Citations

What happens when a traffic citation is issued to the wrong person? Learn how officers can prevent this with photos that accompany electronic citations.

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Prince George's Co. Top Performance Tips

Prince George's County turns to data to improve quality of life and reduce crime.

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Police and Fire Officials Work Together to Capture Gunman

When a gunman was on the loose in the Kansas City metro area, law enforcement officials worked quickly to protect the community.

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How Dispatchers Aided Rescue Efforts During Hurricane Harvey

How dispatchers managed the more than 3,200 calls in five days from residents in their communities and around the region.

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How Does Transportation Tech Affect the Quality of Service?

Learn how solutions like student scan cards, onboard tablets, and parent mobile apps can affect a student’s ride to school.

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Your 2018 Goal: Proactive Data Analysis Education

Government leaders should consider providing data analysis education for all staff, not just a few analysts in each department.

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Connecticut Data Sparks Winning App for Opioid Crisis

How creative use of data helped build an app to reduce deaths from opioid abuse.

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When Will Next Generation 911 Be Ready?

In the year 2020, public safety answering points (PSAPs) everywhere will finally get an answer to a burning question: When will Next Generation 911 (NG 9-1-1) services be ready?

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Our Opioid Crisis

Open data plays a valuable role in the fight against the opioid epidemic.

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Data Lens: Powerful Insights for Your Data

Introducing Data Lens: a new accessible, visual way to display and explore open data.

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