COVID-19 Resource Round-Up
December 17, 2020 by
Much remains uncertain as local government leaders head into 2021, increasingly focused on reopening. In 2020, the challenging context of the COVID-19 pandemic created new – and often urgent – resident needs. These will continue. At the same time, many traditional, in-person channels of service and engagement remain closed or minimized.
As the pandemic response evolves, access to helpful resources and scalable solutions can help government leaders successfully navigate the road ahead. Following are the year’s top links to articles, webinars, papers, and more from Tyler’s Resource Center COVID-19 topic areas. The ideas, innovations, and stories from 2020 provide a valuable roadmap for the work that lies ahead.
Tools that enable virtual court experiences allowed defendants to reach an agreement or attend a hearing online.
- Online Dispute Resolution, for example, helped parties in civil or family cases reach resolution from their own homes, outside of court hours.
- Virtual courts empowered residents with a flexible option to skip in-person interaction and take care of matters such as citations in a timely manner from the convenience of their homes through video chat technology.
Read more about these and other virtual solutions for courts in the Online Courts section of Tyler’s COVID-19 resources.
As social distancing continues, the online options for conducting business with government that were expanded in 2020 remain critical. Accompanying that is the need to continue to expand functionality in financial and citizen engagement software. In 2020, innovations such as the following paved the way for these continuing advancements:
Learn from these and other scalable solutions and innovations in the Online Government section of Tyler’s COVID-19 resources.
From tracking CARES Act funding to leveraging data to inform smart, fast recovery, solutions that provide transparency to residents and inform leaders were accelerated in 2020.
Learn from these and other scalable solutions and innovations in the Essential Data section of Tyler’s COVID-19 resources.
While administrators and teachers continue to chart new territory in hybrid and distance learning, districts creatively addressed student meal delivery, contact tracing, and parent communication in ways that will transform operations into the future.
Read more about these and other innovations in the K-12 section of Tyler’s COVID-19 resources.
With government employees working from home, ever-present cyber threats expand beyond the office. The public sector learned valuable lessons in 2020 that will be necessary in 2021, as well, to mitigate risk and protect both public and personal networks and information.
Visit the Cybersecurity Tips section of Tyler’s COVID-19 resources for these and other helpful resources.